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Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

Las Cruces, NM

4.2
266 Reviews

266 Reviews of Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

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February 28, 2025

No communication between service and customer, had to initiate any interaction. Didn't put everything back More

by VIRGIL.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Bowman
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Everything went great and Lisa was wonderful to work with. It's nice having the express service for oil changes. More

by CARATER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Sorensen
February 25, 2025

Took jeep for one item, was mis diagnosed! Was redone and mechanic forgot about hooking everything back, back the 4th time to repair the same item! What a waste of my time! Hopefully this will More

by LGLUJAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

I called and scheduled an appointment on a Tuesday, and they told me to bring it on a Thursday. After speaking to my service advisor a few times, he kept telling me that they would have someone look at it More

by TIMSNEED
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Do not like idea of leaving car for days to have diagnosid done. Put stress on family. Also since work done keep getting message to update computer but that does not happen when button pushed. More

by RYBERGJA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
February 21, 2025

I was able to drop off my vehicle and have its issue repaired. In fact, after I approved the estimate my vehicle was ready much, much sooner than I expected. More

by bgmtz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Brandon and Lisa
February 21, 2025

No probem, in and out quickly word word word word word word word word word More

by chordlogic
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

They took great care of us. They gave us a ride to and from home, they did it in the amount of time they promised and they charged us what they quoted us. We are very satisfie More

by HELENEP420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Parts
February 20, 2025

Professional, great service knowledge for helping explain service issue and repair. Work well done and very professional More

by CREDLEGS1.JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Thomas
February 20, 2025

Josh did a fantastic job and keep me posted on my maintenance of my truck. More

by BARRY__74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh.
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