Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center
Las Cruces, NM
117 Reviews of Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center
2005 Jeep Liberty Heater Core Replacement Leaking heater core, service representative was able to work us in and make the repairs on New Years Eve and still work with us on the price of the re Leaking heater core, service representative was able to work us in and make the repairs on New Years Eve and still work with us on the price of the repair. I am very satisfied with the overall expereince and plan to use them again. More
Safety Recall Service Great service. Greeted promptly and warmly by service advisor Michael Wasson. Arrived at 0800 and repair was completed and I was on my way by 9:30. Great service. Greeted promptly and warmly by service advisor Michael Wasson. Arrived at 0800 and repair was completed and I was on my way by 9:30. More
Great Service for my truck. Took my truck in as it was having battery issues. Mike Romero in the service department took great care of me and made my repairs a priority as I was Took my truck in as it was having battery issues. Mike Romero in the service department took great care of me and made my repairs a priority as I was about to leave for a trip. My truck was repaired quickly and ready for pick up by the end of the day. I would highly recommend Lithia Dodge of Las Cruces for your vehicle service needs. Big thank you to Mike Romero in service for the quality care and service he provided me! More
Friendly Employees Took my Hyundai Sonata to get an oil change for the first time and felt welcomed right away. Did not catch the name of the mechanic who first helped m Took my Hyundai Sonata to get an oil change for the first time and felt welcomed right away. Did not catch the name of the mechanic who first helped me but he was very friendly. Bezzy Torres then showed me around the store and showed me some of the vehicles that they have on the lot and made sure that my wait was not excruciating More
Service Department Great Service! Recently took my Dodge Avenger in to get looked at. Mike Romero was very courteous and helpful. Called as he said he would to let me Great Service! Recently took my Dodge Avenger in to get looked at. Mike Romero was very courteous and helpful. Called as he said he would to let me know the status on my car and what the plan was. I will for sure continue to recommend Lithia Dodge of Las Cruces to family and Friends. Thank you Mike!!!! More
Amazing Service Dept Went in for an oil change without an appt. They were booked for the day. I asked if they would call me if an opening came up. Sure enough I get a c Went in for an oil change without an appt. They were booked for the day. I asked if they would call me if an opening came up. Sure enough I get a call at 3:48 pm that same day, took my car in for the oil change and was back at my work by 4:35pm. Perfect kind of service. Mike Romero, was very attentive and incredibly polite. Definitely recommend them. More
Service Dept Great Service! I take my Charger there for everything. The manager Pete goes out of his way to make sure I am taken care of. The staff is always fr Great Service! I take my Charger there for everything. The manager Pete goes out of his way to make sure I am taken care of. The staff is always friendly and accomodating. Being a female, I am not taken advantage of. Recommendations are made to ensure my vehicle stays running like new, but never pushy. Thank you. More
Trying to oversell repairs I was having trouble with my vehicle the engine light came on I went and got it tested for free at auto zone and it came as an electrical problem with I was having trouble with my vehicle the engine light came on I went and got it tested for free at auto zone and it came as an electrical problem with a control unit in the intake manifold. They suggested I take it to the dealership because the vehicl being too new they couldn't order parts for it. I rolled up to the service department with my test results receipt and was told let us run it and we can see if its the same error codes it was. Only difference was at the dealership they were trying to sell me an entire intake manifold rebuild kit which was going to run between $1200-1800. I paid my $150 test fee and went to get a second opinion at pep boys I showed them the results of both test and let them know what the dealership was trying to repair. They looked up the codes which all showed electrcal issue and printed a sheet of possible diagnosis and told me to take it to Jack key. They checked the manifold which came out fine and everything on the diagnosis sheet. It turned out I had a burned out control switch on my intake manifold actuator. Which only ran me $650 to repair. More
Awesome Great service! Beginning with the day I purchased my Jeep, up to years later taking my vehicle in for maintenance. Great guys. Very quick services. Wh Great service! Beginning with the day I purchased my Jeep, up to years later taking my vehicle in for maintenance. Great guys. Very quick services. While I waited, I was greeted and offered a cold and refreshing bottled water. I hardly hard time to relax before my vehicle was already ready :) More
Great Service, Professionalism and Atmosphere. My service advisor, David Russell diagnosed an issue with my 2010 Dodge Charger. He knew about the 100,000 mile/5 year power train warranty, which I w My service advisor, David Russell diagnosed an issue with my 2010 Dodge Charger. He knew about the 100,000 mile/5 year power train warranty, which I was unaware of. Their was a clicking noise in my engine. David and the technician detected an issue with my rocker arms. They replaced the rocker arms and additional warranty work to put my car back like brand new! I love my car and they made it even better Their automotive knowledge and expertise in the Industry separates them from the rest. They are the best! More