Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces - Service Center

I had an urgent issue, and the service team looked at my Jeep immediately. Becky was phenomenal! Best dealership experience I've ever had :) Jeep immediately. Becky was phenomenal! Best dealership experience I've ever had :) More

I had a wonderful experience at Viva Chrysler Dodge Ram Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SU Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SUVs and their functionalities. I requested his assistance in locating a model with three specific features, and he successfully collaborated with me to source one from El Paso and arrange its transfer to Las Cruces. Alex exhibited a high level of professionalism, and I would gladly work with him again. Thank you. More

Brought in the Jeep GCOverland for a diagnostic error message we were receiving after having the vehicle several day still the error message could not be found. A pcm? Sensor was replaced for $666 dolla message we were receiving after having the vehicle several day still the error message could not be found. A pcm? Sensor was replaced for $666 dollars and it did not fix the problem. I finally took the Jeep home and my son who is a mechanic traced the problem down to a loose positive fuse panel wire, the main one, and the plug from the altenator was not seated properly to hold it in place causing the issue. I feel I was charged for something that was not even the issue. Since we tightened the fuse box positive wire properly and relocked the altenator plug everything works great. More

Lisa was great and helped me get my Jeep fixed quickly. The entire service department was friendly and helpful. The entire service department was friendly and helpful. More

Service was fast only waited an hr. The staff were friendly the place was cleaned and had refreshments. Loved the children playroom The staff were friendly the place was cleaned and had refreshments. Loved the children playroom More

Service is great. Little expensive, but over all shop is clean and and very prompt. I will continue to have my Dodge serviced by you all. Little expensive, but over all shop is clean and and very prompt. I will continue to have my Dodge serviced by you all. More

Everything was good. We were pleased with Becky our Service Writer and all aspects of of the service done on our car We were pleased with Becky our Service Writer and all aspects of of the service done on our car More

The service i received was done in a timely completion and I will continue service with Viva dodge. and I will continue service with Viva dodge. More

The service writer was very helpful. I dropped my vehicle off, and the work was completed very timely. I dropped my vehicle off, and the work was completed very timely. More

I would not recommend this dealership or a service department to anyone to my vehicle in for a safety recall was in there for 3 1/2 hours and when I picked it up, they told me that they could not get department to anyone to my vehicle in for a safety recall was in there for 3 1/2 hours and when I picked it up, they told me that they could not get the recall update to work on my car so they just left it that way More