Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

Great service department experience Scheduled my appointment over the phone with Roger Kelley and told me he could help me the same day. I was so thrilled because we were traveling and n Scheduled my appointment over the phone with Roger Kelley and told me he could help me the same day. I was so thrilled because we were traveling and needed help. He had us out the very next day considering the situation we were in. Thank you so much More

Happy service visit Scheduled my appointment last week for a recall and the day of my appointment Roger Kelley had all my paperwork ready to go and even when I came to pi Scheduled my appointment last week for a recall and the day of my appointment Roger Kelley had all my paperwork ready to go and even when I came to pick up my car all I had to do was sign and go. Was in and out with no hassles or waiting. Definitely different than how I'm treated at Jack Key . More

Great Customer Service I recently relocated to Las Cruces from Amarillo Texas and i guess the road trip was a little traumatic to my vehicle as i seemed to be having problem I recently relocated to Las Cruces from Amarillo Texas and i guess the road trip was a little traumatic to my vehicle as i seemed to be having problems with my transmission. My vehicle was "clunking" horribly. Being new to the area, I had no idea where to go or who to call. In my travels around Las Cruces I had seen Lithia Dodge on Telshor and although reluctant to check them out due to owning a Lincoln, I stopped by anyway and I am so glad i did! Turns out my tranny was not falling out (as i assumed) but instead i was out of transmission fluid. I am so grateful for the wonderful and honest customer service of Chris Brusuelas in the Parts Department. More

Fair deal. Did not feel any pressure tactics during trade in and purchase of a new Ram. Treated with courtesy during our visit and all information was presented Did not feel any pressure tactics during trade in and purchase of a new Ram. Treated with courtesy during our visit and all information was presented before our transaction without any hidden details. Thank you Alex & the Lithia team. More

Buying a Dart - smooth, easy and quick The entire staff was great and made this car purchase the easiest ever, most efficient experience. No pressure, found the perfect car, will recommend The entire staff was great and made this car purchase the easiest ever, most efficient experience. No pressure, found the perfect car, will recommend highly. Gilbert was very patient while I made my decision. More

Key battery, wiper blade The maintenance manager and crew members were very professional, and worked expeditiously. My only thing is I don't recall the names of the individual The maintenance manager and crew members were very professional, and worked expeditiously. My only thing is I don't recall the names of the individuals. But, was treated with the up most respect and professionalism. Thank you, Maria Alderete More

Great service department Scheduled my service appointment with Roger over the phone and the day of my service appointment it was pleasant quick and actually very nicely priced Scheduled my service appointment with Roger over the phone and the day of my service appointment it was pleasant quick and actually very nicely priced for an old change. But Roger was the friendliest service guy ive ever met at a dealership. More

Can't say enough good things. I have been bringing my car to Lithia Dodge for a while. But there is a new service advisor, Roger Kelley, which just brought this dealership's prof I have been bringing my car to Lithia Dodge for a while. But there is a new service advisor, Roger Kelley, which just brought this dealership's professionalism and friendliness to another level. Kudos to whoever hired him!!!!!! More

Worst Service Department This is my second review, my first one talked about how impossible it was to get in without an appointment and how it was so frustrating that this was This is my second review, my first one talked about how impossible it was to get in without an appointment and how it was so frustrating that this was the only Dodge dealership in Las Cruces. Today, however, I had my 12 pm scheduled appointment for an oil change. I gave up my lunch break to fit in my oil change because I am ridiculously busy! I check in 10 minutes early, 12:25, 35 minutes of waiting, I am informed that my truck is just getting started on and it will be 20 minutes. I told them to bring it down because I had no more time left. Why make appointments if it's not going to get done in a timely matter anyway? They said,"Sorry we seemed to have double-booked and "so and so" left to lunch without telling anyone." This just made me more upset and so pissed. This is absolutely ridiculous from this company. I will be looking else where to get my oil changed, but doubt I'll find a place that will document my oil changes through Dodge. If I did my job like they are doing theirs, their children would not get an education! GET A CLUE!!! Such a waste of my time with this place. More

Great customer service! I went in for a recall and oil change and they got me out of there sooner than expected. Service man was very knowledgeable and friendly. I went in for a recall and oil change and they got me out of there sooner than expected. Service man was very knowledgeable and friendly. More