Viva Chrysler Dodge Jeep Ram Fiat of Las Cruces

Great Price Poor Service I bought a Used Jeep Cherichi and it appeared to be in good condition on the lot but when I got it home and it sat in my garage for a day or two it b I bought a Used Jeep Cherichi and it appeared to be in good condition on the lot but when I got it home and it sat in my garage for a day or two it begin to smell very badly on the interior. I then attempted to take it back to see if they could remedy it but when I got there they said they couldn't smell anything and refused to do another detail or clean the carpet. Honestly I could not tell if it was the air-conditioning or the carpet but they refused to do anything about either one and we're fairly defensive about it. No worries I will take my business elsewhere. More

Bad experience. Poor service and car was messed up Had to go there for a recall on my car to have it fixed. First their service shuttle didn't show up when i asked for pick up. Waited 2hours for nothin Had to go there for a recall on my car to have it fixed. First their service shuttle didn't show up when i asked for pick up. Waited 2hours for nothing, had to asked my wife to bring me to the shop. So my wife dropped me off, went in my car, first thing i noticed is they put 4 miles on my car. To think it was an alternator recall and it didn't need to test drive it. Then i turned on the airconditioning. There was no air coming out of the vent. I tried turning off the car, and waited for couple of minutes. I turned the engine on again and the airconditioning. This time there's air coming out. However, the heater is not working on the driver side. Didn't have any issues with my car since i got it from a different dealership prior to my first time visit at lithia dodge. I drove back to Lithia Dodge and the service manager was telling me that they didnmt do nothing wrong. Please don't buy nor bring your car for service here! More

Used low mileage car Good service for the purchase of a 2014 Nissan Versa. I would recommend this dealership and salesman. It took along time to get through the financing Good service for the purchase of a 2014 Nissan Versa. I would recommend this dealership and salesman. It took along time to get through the financing despite having superior credit. More

Poor service and Dishonest Recalled for catalytic converter, hadeit replaced. Picked up vehicle and it had exhaust leak smell.thought it was the new part that shelled bad and it Recalled for catalytic converter, hadeit replaced. Picked up vehicle and it had exhaust leak smell.thought it was the new part that shelled bad and it would go away. Drove about 30 miles in a month. Couldn't drive without windows down. It's didn't have a leak when I took it there. They said it had a exhaust leak (manifold)before hand,nothing in writing stating it had. They let it go out there door A CLEAR SAFETY HAZARD They caused leak during recall. I'm not a liar as they implied. More

Bought Two Vehicles From Them, NEVER again!!! Thought I had a great dealership after buying two cars in the past two years. Think again...Crooks and liars. Was told quotas mean more than keeping Thought I had a great dealership after buying two cars in the past two years. Think again...Crooks and liars. Was told quotas mean more than keeping a customer, seriously? Thought we could meet somewhere in the middle for a reasonable deal, whoa apparently they want you to see that they are doing you a favor by you dealing with them. I know I am the fool for trying to think that 2 cars in 2 years meant something, wrong again, Wonder why car dealers have a bad reputation? Take your chances with these clowns and find out. Preach small time service but they believe something completely different. If you are educated about car buying they try to manipulate you like it is a challenge. Find another dealership, spend your $$ elsewhere Las Cruces trust me... More

Don't return calls or work with customer I dealt with 2 different car salesman at Lithia Dodge in Las Cruces and it has been thee worst service I've ever received. They lied about calling bac I dealt with 2 different car salesman at Lithia Dodge in Las Cruces and it has been thee worst service I've ever received. They lied about calling back, you call them and they don't return your call. One of the salesman and finance person assumed that I made the median income of the Las Cruces area and didn't get any info to see what I qualified for or if I had money to put down. More

2016 Dodge Charger I love the new vehicle and my payments are lower. It is a beautiful car and I love the new technology. It runs really nice. I love the new vehicle and my payments are lower. It is a beautiful car and I love the new technology. It runs really nice. More

No Response?? Test drove the vehicle, came to a price agreement, filled out the loan estimate papers and never heard back on the loan details. Said they would call Test drove the vehicle, came to a price agreement, filled out the loan estimate papers and never heard back on the loan details. Said they would call back with details a couple of times and no call back. Emails not answered. Disappointing. More

EXCELLENT SERVICE! Excellent Service! Our sales person, Raul Varela, was helpful and knowledgeable. He walked us through the entire process with ease. All of our inquire Excellent Service! Our sales person, Raul Varela, was helpful and knowledgeable. He walked us through the entire process with ease. All of our inquires were answered with consideration to our purchasing needs. More