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Viva Chevrolet - Service Center

El Paso, TX

4.4
84 Reviews

84 Reviews of Viva Chevrolet - Service Center

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November 12, 2024

Easiest transactions I've ever experienced. Very happy with the overall experience. Mauricio was great. More

by saucedofamily2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Bugarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi saucedofamily2012, Thank you so much for your amazing 5-star review! We're thrilled to hear that your transaction was the easiest you've ever experienced, and we're glad Mauricio could make your experience even better. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Thanks again, Viva Chevrolet Team

November 11, 2024

Great work i took my traverse to get serviced and they went above and beyond. Thank you christian arvizu More

by ROBERTOTLAPANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian arvizu
Report | Print
Nov 13, 2024 -

Viva Chevrolet responded

Hi Roberto, Thank you so much for your 5-star review! We're thrilled to hear that Christian Arvizu and the team went above and beyond to service your Traverse. Your kind words mean a lot to us, and we're glad you had a great experience. If you need anything else in the future, don't hesitate to reach out! Thanks again, Viva Chevrolet

November 04, 2024

Great service. Only thing I was expecting and didn’t get is a car wash. More

by SANDRAAMADORDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall her name
Report | Print
Nov 05, 2024 -

Viva Chevrolet responded

Hi Sandra, Thank you for your feedback! We're thrilled to hear you were happy with the service. We apologize for the misunderstanding regarding the car wash. We strive to meet our customers' expectations, and it looks like we missed the mark on that detail. Please feel free to reach out to us, and we’d be happy to arrange a complimentary car wash for you at your convenience. Thank you for bringing this to our attention! Best regards, Jose Jimenez BDC Manager jose_jimenez@vivaautogroup.com

November 04, 2024

The service department is doing a great job. They take care of my needs in a timely manner. More

by JERRYDOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Viva Chevrolet responded

Hi Jerry, Thank you so much for your kind words! We're thrilled to hear that our service department has been meeting your expectations and taking care of your needs in a timely manner. We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything in the future, don't hesitate to reach out! Best regards, Jose Jimenez BDC Manager

November 03, 2024

Viva Chevy was amazing! Victor was an amazing help! Would definitely recommend coming here to buy a vehicle! More

by JONATHAN MOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Aldarete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emir Atayde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Jonathan! We’re thrilled to hear that you had an amazing experience with Victor at Viva Chevy. Your recommendation means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

October 31, 2024

Great with customer service as well as with vehicle service we are always helped in a great way More

by DIANA.RANGEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Canchola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Almanza
Report | Print
Nov 01, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Diana! We're thrilled to hear that you had a positive experience with our customer service and vehicle service. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

October 30, 2024

Chris was very respectful and answers all my questions and good customer service…recommend to go to Chris More

by VALERIEMARTINEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
Oct 31, 2024 -

Viva Chevrolet responded

Thank you so much for your kind words, Valerie! We're thrilled to hear that Chris provided you with respectful and attentive service. We appreciate your recommendation and look forward to assisting you again in the future!

October 28, 2024

I took my vehicle for service,and the personnel was very polite and helpful,customer service was professional, I would definitely take my vehicle again. More

by MARIAVILLAGRAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Mendoza,Christian Tovar.
Report | Print
Oct 29, 2024 -

Viva Chevrolet responded

Thank you for your kind words, Maria! We're so glad to hear that our team made your experience a positive one. Your satisfaction is really important to us, and we appreciate you choosing us for your vehicle's service. We look forward to seeing you again!

October 28, 2024

Outstanding service, everything was done perfectly to my car. No hassle and no waiting nothing but a great experience. More

by angelicamartz95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
Oct 29, 2024 -

Viva Chevrolet responded

Thank you so much for your fantastic review, Angelica! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we’re glad everything went smoothly for your car. We look forward to serving you again in the future!

October 26, 2024

Good customer service! ! Very helpful service tech and informative on the work provided to my vehicle More

by SIERRA.MIKE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service department
Report | Print
Oct 28, 2024 -

Viva Chevrolet responded

Thank you for your 5-star review, Mike! We're glad to hear you had a great experience with our service team. Providing helpful and informative service is our priority, and it’s wonderful to know we met your expectations. If you need anything else, feel free to reach out. We appreciate your support!

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