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Viva Chevrolet
El Paso, TX
125 Reviews
Customer Service. Community. Commitment. Legacy
This is what has been driving the Viva Chevrolet since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years.
Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Chevrolet family of dealerships be your only choice. We’re ready to meet your transportation needs.
At the Viva Chevrolet we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Chevrolet believes that an educated and healthy community is a prosperous community to raise a family in.
Servicio al Cliente. Comunidad. Compromiso. Legado.
Este ha sido el enfoque de Viva Chevrolet desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 años.
Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Chevrolet sea su única opción.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 125 reviews
July 21, 2020
Bad Experience Broke down with our Volt and had it towed to Vista, after three days we were quoted $6000.00 to repair. I called other dealers to discover the only ce Broke down with our Volt and had it towed to Vista, after three days we were quoted $6000.00 to repair. I called other dealers to discover the only certified volt repair dealer was Rudolph Chevrolet. I was also told Vist a should never have taken it in. I had the Volt towed to Rudolf only to find out the Vista technician had gotten grease all over the interior of the auto. Rudolph Chevrolet repaired the Volt for $3100.00 More
by Ron Q
Employees Worked With
Carolina
June 25, 2020
Do NOT buy a car here! They have zero integrity and will not honor GM offers. Worst car buying experience I’ve ever had! When I had an issue with GM financial, Viva said they’re not GM and GM says it’s the not honor GM offers. Worst car buying experience I’ve ever had! When I had an issue with GM financial, Viva said they’re not GM and GM says it’s the dealership’s issue. Viva finance managers will lie to close the deal! Do not buy from them! You’ll be sorry if you do! More
by Screwed by Viva
Employees Worked With
Sales Manager and General Manager
April 16, 2020
As always my favorite dealership..Carolina the serice rep..truly professional friendly..got my truck back in a timely manner..the best dealership bar none.. rep..truly professional friendly..got my truck back in a timely manner..the best dealership bar none.. More
by George Arevalo
Employees Worked With
Carolina service rep
March 11, 2020
Carolina Careceres was truly professional and helpful with the entire process. She made sure she described all services being conducted without leaving anything out. Very good service. with the entire process. She made sure she described all services being conducted without leaving anything out. Very good service. More
by jsolis2123
Employees Worked With
Carolina Careceres
December 08, 2018
Great Service Viva is hands down has the best service center I have ever taken any of my cars for service. The one reason is because of service specialists, Gus Tor Viva is hands down has the best service center I have ever taken any of my cars for service. The one reason is because of service specialists, Gus Torres. He always goes above and beyond to take care of my family and me. Always gets my vehicles done, washed and delivered on time. I will always go and recommend Viva Chevy service department because of Gus. Thank you always for treating us right Mr.Gus. Viva needs to get him to train more people like him. More
by Mendo310
Employees Worked With
Gus Torres
November 27, 2018
It does matter! Paul Duran and basically all the staff at Viva Chevrolet always make me feel like they do care about my concerns with my vehicle. I have gone to other Paul Duran and basically all the staff at Viva Chevrolet always make me feel like they do care about my concerns with my vehicle. I have gone to other Chevy shops in town and they don't even look at me when I drive up none the less ask what I'm there for. I literally walk up to service people and they keep brushing me off. Viva Chevrolet everyone makes sure to say hi! After my vehicle was with Viva I never had to call and ask the status. They always text, email, and call which is great customer service. I am super impressed w/Viva and will continue to go there for anything and everything! Thanks to all! More
by MayraLiz76
Employees Worked With
Paul Duran, Stacey, and others.
June 25, 2018
5 stars 100 % Customer Service, Quality of attention from Service Consultant to the Auto Technicians. Been in this location many times and they are always ve 100 % Customer Service, Quality of attention from Service Consultant to the Auto Technicians. Been in this location many times and they are always very friendly and consistent. Highly recommend to go to Viva Chevrolet. More
by Rene08
Employees Worked With
Liz
May 17, 2018
Great customer service! We went In for a routine maintenance....my Traverse was serviced in a timely and efficient manner. The team at Viva knows their stuff 😁 and is always We went In for a routine maintenance....my Traverse was serviced in a timely and efficient manner. The team at Viva knows their stuff 😁 and is always very friendly. More
by NJR
Employees Worked With
Lizet
April 26, 2018
On point On point, Adrian was very thorough and took care of all the details for oil change. He also suggested great tires and discounts to help my purchase. On point, Adrian was very thorough and took care of all the details for oil change. He also suggested great tires and discounts to help my purchase. More
by None79936
Employees Worked With
Adrian
February 07, 2018
Great Customer Service My Spouse and me Give an Excellent rating to Viva Chevrolet on 5915 Montana. We walk in with a 2010 Chevy Silverado LT. Walk out with a 5 Miles on A 2 My Spouse and me Give an Excellent rating to Viva Chevrolet on 5915 Montana. We walk in with a 2010 Chevy Silverado LT. Walk out with a 5 Miles on A 2018 Chevy Silverado.. We recommend Alberto Estrada, and Jerry great Sales Persons. Thank you guys I definitely will recommend customers to you both. Also thanks to Robert Meza in the service department. More
by Raton-n-Tiny
Employees Worked With
Alberto Estrada, Jerry, And Robert Mesa in the Service Department
