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Viva Chevrolet

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.4
125 Reviews
Customer Service. Community. Commitment. Legacy This is what has been driving the Viva Chevrolet since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Chevrolet family of dealerships be your only choice. We’re ready to meet your transportation needs. At the Viva Chevrolet we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Chevrolet believes that an educated and healthy community is a prosperous community to raise a family in. Servicio al Cliente. Comunidad. Compromiso. Legado. Este ha sido el enfoque de Viva Chevrolet desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 años. Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Chevrolet sea su única opción.
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5915 Montana Ave.

El Paso, TX

79925

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Showing 125 reviews

September 09, 2024

I like dealing with the dearlship Viva Chevrolet. I have no problem getting my vehicle for service. The advisors are professional and ready to help. More

by DELIALICON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
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Sep 19, 2024 -

Viva Chevrolet responded

Hi Delia, Thank you for the fantastic 5-star review! We’re thrilled to hear that you enjoy your experiences with Viva Chevrolet and that our advisors are meeting your needs professionally. We’re always here to help with your vehicle service. Looking forward to seeing you again! Best, Jose Jimenez

September 07, 2024

Excellent customer service, friendly employees. I was regularly updated, I will recommend viva to friends and family More

by Bencomo304
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Moreno
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Sep 19, 2024 -

Viva Chevrolet responded

Hi Mr. Bencomo, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our team kept you updated throughout your experience. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future. Best regards, Jose Jimenez

Sep 19, 2024 -

Viva Chevrolet responded

Hi Mr. Bencomo, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our team kept you updated throughout your experience. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future. Best regards, Jose Jimenez

September 02, 2024

The dealer was very attentive and answered every single one of my questions. I spoke to him and immediately knew I would be making my purchase through Viva. I was extremely pleased with the vehicle purchas More

by rojascandida_73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Viva Chevrolet responded

Hi Candida, Thank you for the fantastic review! We’re thrilled to hear that Pedro and Daniel provided you with attentive service and that you felt confident in your purchase. Your satisfaction means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle! Best, Jose Jimenez

August 30, 2024

Christian my service advisor is the best. He’s quick and efficient. He values my time. I love how easy pick up and drop off is. More

by DR.SAENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Sep 19, 2024 -

Viva Chevrolet responded

Hi Dr. Saenz, Thank you for the wonderful review! We’re so glad to hear that Christian has provided you with quick and efficient service. We truly value your time and are happy that you appreciate the ease of our pick-up and drop-off process. If there’s anything else we can do for you, please let us know! Best regards, Jose Jimenez

August 28, 2024

Very unprofessional staff and lies I regret ever going there that's all I have say More

by martino81762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JANCE AND USED CAR MANGER
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August 28, 2024

Miguel Garcia was excellent sales men he went beyond expectations over the top very well . More

by jgonzo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Garcia
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July 18, 2024

No cameras no proof in the service department. Check your vehicle before leaving they won’t take responsibility for crashing your car. More

by Lilymarshow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Jul 18, 2024 -

Viva Chevrolet responded

We appreciate your feedback and are genuinely sorry to hear about your experience. Ensuring the safety and satisfaction of our customers is of utmost importance to us. We take all concerns seriously and will review our processes to prevent such incidents in the future. If you would like to provide more details or have any further comments, please feel free to email us at jose_jimenez@vivaautogroup.com and we will ensure your feedback reaches the appropriate department.

November 02, 2023

My Daughter is stationed at fort bliss in El Paso. Her Chevy trax engine light came on and I told her to take the car to a Chevy dealer to have it checked. She make an appointment at this dealership. More

by jtisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who knows
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July 24, 2023

False Advertising, Jacked price after I arrived at dealership. Continues in your advertising. Cheaters, you are complisant. More

by Pissed
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Managment
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July 11, 2023

Great customer service and extremely professional, very satisfied customer. I purchase 2 brand new vehicles and extremely pleased of the decision I made of going to Viva Chevrolet. More

by Richard Loera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
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