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Viva Chevrolet

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.4
125 Reviews
Customer Service. Community. Commitment. Legacy This is what has been driving the Viva Chevrolet since 1985. Over the years, we’ve sold many makes and models and continue to grow in El Paso and Las Cruces. We’ve met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you’re looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Chevrolet family of dealerships be your only choice. We’re ready to meet your transportation needs. At the Viva Chevrolet we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Chevrolet believes that an educated and healthy community is a prosperous community to raise a family in. Servicio al Cliente. Comunidad. Compromiso. Legado. Este ha sido el enfoque de Viva Chevrolet desde 1985. A traves de los años, hemos vendido un sin numero de marcas y modelos en El Paso y Las Cruces y hemos ayudado a generaciones de familias encontrar el vehículo mas adecuado a sus necesidades. Nuestra familia ha proporcionado miles de trabajos en nuestra comunidad por mas de 150 años. Nuestras automotrices ofrecen lo ultimo con asociados de ventas y técnicos amables, altamente capacitados y listos para contestar todas sus preguntas. Si esta buscando comprar un vehiculo nuevo o usado, vender su vehículo, obtener financiamiento, o agregar una pieza nueva a su vehículo, permita que la familia de automotrices Viva Chevrolet sea su única opción.
Contact Dealership

5915 Montana Ave.

El Paso, TX

79925

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Showing 125 reviews

October 09, 2024

Didn’t have an appointment but Chris said no problem I was in and out! More

by JACQUESEGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Oct 10, 2024 -

Viva Chevrolet responded

Dear Jacque, Thank you for your fantastic review! We're thrilled to hear that Chris was able to assist you promptly, even without an appointment. Providing excellent service is our top priority, and it’s great to know we could meet your needs efficiently. We appreciate your support and look forward to seeing you again soon! Best, Jose Jimenez

October 09, 2024

Super friendly, answered all questions. Comfortable waiting area. Will be back again in the future. More

by ROMMELMONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 10, 2024 -

Viva Chevrolet responded

Dear Rommel, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team and enjoyed our waiting area. It’s always our goal to provide friendly and informative service. We look forward to welcoming you back in the future! Best regards, Jose Jimenez

October 04, 2024

Excellent service. The customer service is was optimal and the sales and financial personnel was very helpful More

by zamorapvt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Olivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Viva Chevrolet responded

Hi Zamorapvt1, Thanks for the awesome review! We're thrilled to hear that you had a great experience with our team. If you need anything in the future, don’t hesitate to reach out. We’re here to help! Best, Jose Jimenez Viva Chevy

September 30, 2024

My recent experience with Viva Chevrolet's Service Department was outstanding. I was impressed with the level of care and service given to me. More

by elchivo1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tovar
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Sep 30, 2024 -

Viva Chevrolet responded

Thank you so much for your wonderful feedback, elchivo1970! We’re thrilled to hear that your experience with our Service Department was outstanding. Providing top-notch care and service is our priority, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

September 30, 2024

Servicio excelente de todo el personal que ahi trabaja sigan igual ayudando a todos los clientes que acuden por infomacion More

by VARELA.EDUARDO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Canchola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIS QUINTANA
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Oct 01, 2024 -

Viva Chevrolet responded

¡Gracias por tu maravillosa reseña, Eduardo! Nos alegra saber que recibiste un excelente servicio de nuestro equipo. Seguiremos esforzándonos para ayudar a todos nuestros clientes con la misma dedicación. ¡Esperamos verte pronto! Atentamente, El equipo de Viva Chevrolet!

September 29, 2024

No complaints, great reliable and fast service. Service advisor Carolina Cereceres is very courteous and knowledgeable and is super helpful and answers all my concerns. More

by CALINDGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Cereceres
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Sep 30, 2024 -

Viva Chevrolet responded

Thank you for your fantastic review, Calin! We’re delighted to hear you had a great experience with our team, especially with Carolina. Her courteous and knowledgeable service is exactly what we strive for. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Best regards, Jose Jimenez

September 27, 2024

Really great experience they helped me find exactly what I was looking for within budget. Such a great sales team More

by caitlyncadena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you so much, Caitlyn! We’re thrilled to hear you had a great experience and found exactly what you were looking for within your budget. Our team works hard to provide the best service possible, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Enjoy your purchase! 😊 Best regards Jose Jimenez

September 27, 2024

All my services have been great only thing that can be better is the wait time but it is understandable due to how much work they have. More

by NEZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Canchola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Sigala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emir Atayde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mauricio Bugarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Olivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great service from Carolina from the maintenance office.
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Sep 27, 2024 -

Viva Chevrolet responded

Thank you for your kind words and for the 5-star rating! We’re glad to hear you’ve had great experiences with our services. We appreciate your understanding regarding wait times, and we’re continuously working to improve our efficiency. Your feedback is invaluable to us. Looking forward to seeing you again soon! Best regards, Jose Jimenez

September 27, 2024

Has had my truck for over 30 days provided me a rental CAR for only 10 days and refused to provide me any other vehicle. More

by Nfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Aldarete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Quintana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Estrada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Quinones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2024

Every question I asked was answered in a timely manner and all services were done to satisfaction. More

by CAESARLOPEZ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina
Report | Print
Sep 30, 2024 -

Viva Chevrolet responded

Thank you, Caesar! We’re so glad to hear that all your questions were answered promptly and that you were satisfied with our services. Your feedback is greatly appreciated! If you need anything else, feel free to reach out. We look forward to serving you again! Best regards, Jose Jimenez

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