Back

Vision Nissan of Webster - Service Center

Webster, NY

4.1
392 Reviews

392 Reviews of Vision Nissan of Webster - Service Center

Sort by
June 20, 2024

This dealership and especially the service department never answers their phone. This makes it very hard to get updates and communicate with insurance. More

by E faunce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Matt
Jun 20, 2024 -

Vision Nissan of Webster responded

"E faunce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2024

I will not return for service in Webster. The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 4 More

by HOME.CLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan of Webster responded

"HOME.CLEARY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2024

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad. More

by Bee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2024

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable. More

by dianaw999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2024

Reps are courteous and they always do their best to resolve the car problem you have. They go above and beyond! More

by EVELYNDEJESUS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2024

They did an awesome job. They did it right on time. Very friendly and courteous. More

by VWALZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 20, 2024

Very friendly and nice people who helped get our repair done repair was done in a timely manner More

by louanngobea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Vision Nissan of Webster responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 09, 2024

Have a 2012 370Z convertible with 22,000 on it, took it to Webster Nissan because top was having problems going up and down.. I was told repairs would be $20,000 for a complete unit. I took the car to an More

by lcostell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Vision Nissan of Webster responded

"Lcostell" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

Easy to talk with. Service is In and out, quick and easy. Good place to go. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 02, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 20, 2024

Great service! Attentive staff members. Reasonable prices. Will recommend to anyone who needs their services. More

by zkulshanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 24, 2024 -

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

2
...