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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
377 Reviews

377 Reviews of Bob Johnson Nissan - Service Center

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August 31, 2024

Got frustrated when I thought chips were issues turned out to be squirrels Salavie not getting rid of the 30 squirrels here no safety systems no cruise wish it’s the old days More

by TBK7255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

Colton was very helpful with the entire process! I’m very satisfied with the service given. More

by Sabrinamartin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
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August 31, 2024

VERY ACCOMADATING AND VERY PLEASANT PEOPLE TO WORK WITH, ALWAYS PLEASANT AND ALWAYS WITH A BIG HELLO AND SMILE ON THEIR FACE More

by PAULA_7134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICLOAS OURIEL
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August 29, 2024

They were very helpful and didn't make me feel that I should have checked this problem on my own. My. Emergency brake was not down all the way and the car kept making beeping noises. More

by LUCILEGIANNAVOLA1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's names --- service dept.
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August 29, 2024

The dealership stayed in contact with me on updates on my warranty. They were very helpful. More

by mrockow36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2024

Great dealership! Wonderful employees! Stellar service!!!! Always a great experience and taken care of from start to finish. More

by jrodriguez061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 28, 2024

Employees not friendly I lease car Nissan kicks no more llease car bad people e More

by mustafamentis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 28, 2024

Didn't sold my problem and give me answer for lights on ABS and brakes More

by EPHREN
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
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Aug 29, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 27, 2024

Service Advisor was great. Mechanics are ok. Been going there for years and want to keep my records on one place. More

by PATCHES0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

August 27, 2024

This Vison Nissan of Greece has exceptional service with Adam Jean as the customer service rep. He's very thorough before and after the work. Definitely an asset to the company More

by BMAC7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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