Bob Johnson Nissan - Service Center
Rochester, NY
605 Reviews of Bob Johnson Nissan - Service Center
Adam was very professional and very responsive. I trusted Adam through the whole process and will be back for sure and will recommend to my friends and family! I trusted Adam through the whole process and will be back for sure and will recommend to my friends and family! More
Adam in the Service dept is AMAZING. ..very knowledgeable & friendly & great customer service! I didn't have to wait long and got in for my oil change the same day! ..very knowledgeable & friendly & great customer service! I didn't have to wait long and got in for my oil change the same day! More
Good service COURTESY DIDNT try to put the dealer scam to me thank you for taking care of my vehicle’s factory recalls to me thank you for taking care of my vehicle’s factory recalls More
Hard to get a hold of, no one ever answers the phone and messages are returned a day later or more. Had to bring car back to fix an issue that had already taken 3 weeks to finish because nobody made sure it messages are returned a day later or more. Had to bring car back to fix an issue that had already taken 3 weeks to finish because nobody made sure it was all fixed correctly. Had to call because estimated time had passed and no one would notify me it would be longer. Had my personal mechanic identify an issue and when I brought my car in to Vision, Adam disputed what my my trusted mechanic of 10 years had identified. More