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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
605 Reviews

605 Reviews of Bob Johnson Nissan - Service Center

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April 18, 2024

I was attended promptly as soon as I arrived at the service center. Very respectful. More

by DACOWBOYS1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Cardone
Report | Print
Apr 18, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

I had a very nice experience at dealer first time for service it went really well the service writer was a very nice person and treating me with great respect and pay attention to all my needs I would gi More

by jc1525513
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Apr 17, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

I don't like the sales man but love the service department. Those guys and women are very respectful.thank you More

by CHARLENEYACONO683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
Apr 17, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 16, 2024

I got free oil changes when ingot mu car. A very nice person in service gave me my Oil change for $19.99 yesterday More

by lljames355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2024

They were very helpful helping me get my car fixed In giving me a room a car More

by BRNDJAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
Apr 16, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2024

The only area that needs to improve is getting through to the service department to schedule an appointment. Everything else is excellent….the customer service, from driving into the service center and driv More

by KLGUARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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Apr 16, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

Customer service was great today. They drove me home while car was being worked on and brought it back to me. It was really appreciated. More

by grushing1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam I forget the other name. The name I forgot drove me home
Report | Print
Apr 16, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2024

They treat us like family and a recent diagnostic saved us $4000. There integrity and professionalism can't be questioned. I would recommend Vision Nissan Greece to anyone More

by TOMDOUCETTE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Apr 16, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

I can always get an appointment when I need to. It is close to my house. More

by RSLATER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Apr 16, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 12, 2024

I had an extremely good experience here! Everyone was professional and helpful! Will come back! More

by Seitzcarriecaseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Vince Cardone
Report | Print
Apr 16, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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