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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
605 Reviews

605 Reviews of Bob Johnson Nissan - Service Center

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May 16, 2024

Took the time to work with you. Showed the car inside and out. Did a great job More

by spawn14615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
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May 17, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

Fast and honest friendly good to work with everybody clean cut especially the service department I'll be back More

by VHARTLEBEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Quick and no issues. They checked my steering fluid and no leaks. About 45-1hr visit More

by CDISIDORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2024

Excellent service leadership with Adam Jean. He is knowledgeable experienced and customer focused. He clearly assesses your needs and follows up the entire time. More

by jcschardt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
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May 16, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 14, 2024

Very over priced and unreasonably priced for oil changes and service. I went to the service department for help with my tire and was treated rudely after I wouldn’t let them pressure me into spending over $ More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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May 15, 2024 -

Vision Nissan Greece responded

"TG" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2024

Courteous. Fast. Great Coffee! I will definitely bring my Nissan Pathfinder back for all of it servicing needs. More

by njm1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name.
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May 15, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 13, 2024

Friendly staff, fast service, and comfortable waiting area. But having to right a 15 word paragraph here is annoying More

by marilyng712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

I always get great service at Vision Nissan Greece. Have been a customer for years. More

by LEESWAY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2024

They never answer their phones. You have to leave a message and they never call you back. I'm going somewhere else for service. More

by DEBRACENTOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service depy
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May 14, 2024 -

Vision Nissan Greece responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 11, 2024

Sean Wiggins makes me a happy customer. He is so helpful, honest and direct. Lovely guy. More

by mbainbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Sean
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May 14, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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