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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
605 Reviews

605 Reviews of Bob Johnson Nissan - Service Center

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May 23, 2024

I always get great service from your department. Colton keeps me coming back along with the quality personnel attention. The Nissan I purchased from Vision is one of my favorite cars ever. More

by ogdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton and Dan.
Report | Print
May 24, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2024

They know what they are doing do very good job one best place to go More

by NATTYDC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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May 24, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 23, 2024

Adam Jean went above and beyond trying to help us get our Air Conditioning fixed. He is definitely an asset to your store. More

by JLAUTIERO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 24, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

They always treat me with respect no matter what decisions I make regarding my vehicle More

by TAURUS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
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May 23, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 22, 2024

The service department at Vision Nissan in Greece is unmatched! They were able to work with my schedule, get my car back to me the same day, and it was affordable! My service advisor, Sean, was wonderfu More

by Ghitz9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Report | Print
May 23, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 22, 2024

I had a great experience when I went in for service on my Nissan Altima. They were friendly and accommodating. More

by TODDBREITUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean, James Wells
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May 23, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

Very good service center this place is a bit expensive but always do a good job and very polite More

by aalcottjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 23, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 17, 2024

Vision Nissan Greece always provides exceptional customer service and quality repairs every time i’m due for one. Always a satisfied customer :) More

by TIMREDMAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and I believe Colton (i’m not sure his name), Adam Jean
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May 17, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2024

Vision service was great! They were able to fit me in and resolve all my needs More

by DJEAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 17, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 16, 2024

Comfortable waiting area. Disappointed that I had to return the next day for my inspection sticker. I guess the machine was disabled the day I came in for service. More

by CODALOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

We appreciate your feedback and are eager to better your return experience.

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