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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
237 Reviews

237 Reviews of Bob Johnson Nissan - Service Center

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June 09, 2024

I found Vision Nissan Greece to be the best dealership I've experienced. The staff is courteous and knowledgeable. Everyone from the girls at the front desk to the service department are so pleasant and f More

by Brendagriffin49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
June 08, 2024

I love Colton he went above and beyond to make sure I was satisfied thanks More

by SHERITANELSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
June 08, 2024

Oil change and rotation. Done when promised with courteous service. 2 vehicles were done they day. More

by JTELBANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
June 08, 2024

The service writers were very friendly , courteous, knowledgeable and expertise was very nice to see More

by KARE4U.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Bought new car 2023 , came in inspection, back brakes shot, 20000 miles, very very unhappy, talk to gm was told it’s normal, I say b.s, he would do nothing about it, if something not done my word of mout More

by DONOTEMAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

They were very accommodating as I’m not the Best with cars… will deff be back with them More

by LYNNACARAFOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Adam Jean was very helpful, he made my concerns his concerns and made me feel that my issues would be taken care of. More

by fowlplayjmf
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Nice staff. Decent price, well done work. Thank you! We will be back. Highly recommended. More

by ken.boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Still having the same problem my issue hasn't been resolved had to pay deductible twice for the same part! More

by ANTHONYLEWIS400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Verry slow service in the automotive service shop. Need to improve the speed. Need to improve More

by hushoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
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