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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
551 Reviews

551 Reviews of Bob Johnson Nissan - Service Center

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May 22, 2024

The service department at Vision Nissan in Greece is unmatched! They were able to work with my schedule, get my car back to me the same day, and it was affordable! My service advisor, Sean, was wonderfu More

by Ghitz9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Report | Print
May 23, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 22, 2024

I had a great experience when I went in for service on my Nissan Altima. They were friendly and accommodating. More

by TODDBREITUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean, James Wells
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May 23, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

Very good service center this place is a bit expensive but always do a good job and very polite More

by aalcottjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 23, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 17, 2024

Vision service was great! They were able to fit me in and resolve all my needs More

by DJEAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 17, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2024

Vision Nissan Greece always provides exceptional customer service and quality repairs every time i’m due for one. Always a satisfied customer :) More

by TIMREDMAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and I believe Colton (i’m not sure his name), Adam Jean
Report | Print
May 17, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2024

Fast and honest friendly good to work with everybody clean cut especially the service department I'll be back More

by VHARTLEBEN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Quick and no issues. They checked my steering fluid and no leaks. About 45-1hr visit More

by CDISIDORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

Took the time to work with you. Showed the car inside and out. Did a great job More

by spawn14615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Report | Print
May 17, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

Comfortable waiting area. Disappointed that I had to return the next day for my inspection sticker. I guess the machine was disabled the day I came in for service. More

by CODALOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

We appreciate your feedback and are eager to better your return experience.

May 15, 2024

Excellent service leadership with Adam Jean. He is knowledgeable experienced and customer focused. He clearly assesses your needs and follows up the entire time. More

by jcschardt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Report | Print
May 16, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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