Bob Johnson Nissan - Service Center
Rochester, NY
551 Reviews of Bob Johnson Nissan - Service Center
The service writers were very friendly , courteous, knowledgeable and expertise was very nice to see knowledgeable and expertise was very nice to see More
Bought new car 2023 , came in inspection, back brakes shot, 20000 miles, very very unhappy, talk to gm was told it’s normal, I say b.s, he would do nothing about it, if something not done my word of mout shot, 20000 miles, very very unhappy, talk to gm was told it’s normal, I say b.s, he would do nothing about it, if something not done my word of mouth of my experience will shy people away and I will no longer be a future customer, hope someone reads and understands my frustration More
They were very accommodating as I’m not the Best with cars… will deff be back with them cars… will deff be back with them More
Nice staff. Decent price, well done work. Thank you! We will be back. Highly recommended. Decent price, well done work. Thank you! We will be back. Highly recommended. More
Verry slow service in the automotive service shop. Need to improve the speed. Need to improve Need to improve the speed. Need to improve More
This dealership lied to me about what was wrong with my car and told me I needed a new battery and fuse link because they were corroded. Then told me it would cost over $805. So a battery and a fuse cost a car and told me I needed a new battery and fuse link because they were corroded. Then told me it would cost over $805. So a battery and a fuse cost approximately 400 at most. It takes no more than 20 minutes and that is generous to put these 2 things in and connect them. So I am paying $400 for twenty minutes of work that any human can do. That means You're people are making $1,200 per hour. That's impressive and very unethical. Also, my battery and fuse link are perfectly fine with NO CORROSION. And that is not even the issue. It's a wire or connection problem as they should have been aware. Will not go back there again. More
Excellent service from the staff to the client. Their employees are very helpful and they help you with your questions. Their employees are very helpful and they help you with your questions. More
This is my third lease with this dealership and have been treated well and Ryan has been very helpful in all my transactions treated well and Ryan has been very helpful in all my transactions More