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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
551 Reviews

551 Reviews of Bob Johnson Nissan - Service Center

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June 08, 2024

The service writers were very friendly , courteous, knowledgeable and expertise was very nice to see More

by KARE4U.CASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean, James Wells
June 07, 2024

Bought new car 2023 , came in inspection, back brakes shot, 20000 miles, very very unhappy, talk to gm was told it’s normal, I say b.s, he would do nothing about it, if something not done my word of mout More

by DONOTEMAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
June 05, 2024

Adam Jean was very helpful, he made my concerns his concerns and made me feel that my issues would be taken care of. More

by fowlplayjmf
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
June 05, 2024

They were very accommodating as I’m not the Best with cars… will deff be back with them More

by LYNNACARAFOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
June 04, 2024

Nice staff. Decent price, well done work. Thank you! We will be back. Highly recommended. More

by ken.boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean, James Wells
June 03, 2024

Still having the same problem my issue hasn't been resolved had to pay deductible twice for the same part! More

by ANTHONYLEWIS400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Wells
June 02, 2024

Verry slow service in the automotive service shop. Need to improve the speed. Need to improve More

by hushoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wells
June 02, 2024

This dealership lied to me about what was wrong with my car and told me I needed a new battery and fuse link because they were corroded. Then told me it would cost over $805. So a battery and a fuse cost a More

by CVERWEIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea. Look at the paperwork.
June 01, 2024

Excellent service from the staff to the client. Their employees are very helpful and they help you with your questions. More

by maria.vazquez21@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

This is my third lease with this dealership and have been treated well and Ryan has been very helpful in all my transactions More

by ksmith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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