Back

Bob Johnson Nissan - Service Center

Rochester, NY

4.5
551 Reviews

551 Reviews of Bob Johnson Nissan - Service Center

Sort by
August 12, 2024

Very good dealership, always eager to please customer. Personal is awesome from front to back. More

by CHEETAH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 11, 2024

Good service, comfortable waiting area, knowledgeable staff with focus on your concerns opposed to trying to convince you of things that are not needed or a priority. More

by demondmeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 11, 2024

Sean is the most awesome person in the Service department, very helpful and understanding, thank you Sean. More

by SAIK60KONEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 10, 2024

Appointment times are adhered to. Service done in reasonable . Clean waiting room. Free Hot coffee More

by JJ2COOL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Aug 14, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 10, 2024

They are not overly aggressive in making a sale. Very engaging and listen to customer. More

by PAMELAWRIGHT38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 14, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 10, 2024

Just got a new battery installed, it's way better now thanks to all from Vision Nissan and Sunbit More

by YANDELMANUEL.JR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton, Adam Jean
Aug 14, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 09, 2024

Very professional, quick and always right on with recommendations! Provided other transportation for me as well! More

by ROWLEY_CINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

I have had the pleasure of working with Colton for many years. Every single time, I know I am receiving the best customer service there is. As a female, I know that some people see this as an opportunity t More

by cruther2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2024

Passed inspection in June 2024. Came for oil change in August 2024.Problem with rear brakes, control arm??? More

by giumessina521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to provide us with this feedback.

August 08, 2024

I had service appointment and was taken care of right on time.Service department said it would take about an hour for and was on time More

by HAMBONE2034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

...
28
...