Bob Johnson Nissan - Service Center

The expnse of diagnostic is high, members were pushing towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnos towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnose the problem initially. I had to go personally and drove the care with the technician untill the figured out there is even something wrong. Time for service was too long, 5 hours to fix tyre pressure sensor! More

I do appreciate the maintenance staff who were very helpful and understanding : as soon as I arrived to the appointment, they took my car at and started evaluating the time it needs for repair and repa helpful and understanding : as soon as I arrived to the appointment, they took my car at and started evaluating the time it needs for repair and repaired a car w driver to bring me home during the repair. It is true that it was not fully repaired as the problem was with the new suspension system that was not known to most but at least it has decreased the unbalance in rear axle when hitting a bump or.so. Staff was understandable and promised to repair it in my next visit. Regards More

The service representative was polite and efficient. It made my recall experience easy and convenient. It made my recall experience easy and convenient. More

Please don’t make me write 25 words. Everyone is friendly and service is excellent, effective and quick Everyone is friendly and service is excellent, effective and quick More

Prompt and courteous but no one knows anyone else's job. Sent from one person to another for an answer and it was not addressed to my satisfaction. Sent from one person to another for an answer and it was not addressed to my satisfaction. More

They were very helpful and nice Answer all questions . Yes I will go back to them again Yes I will go back to them again More

Excellent service! Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. More

The service rep at the front desk gentleman was professional, respectful and helpful. I felt confident that I would receive good mechanical service professional, respectful and helpful. I felt confident that I would receive good mechanical service More

My experience at dislocation was very poor. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. They also wanted to charge me for a look at my vehicle without informing me that I will be charged through the process of calling to have it looked at I would not recommend coming to this location because the services was bad. Even the sales rep was not as personable as they should be with customers being present as well. More

This dealership is fantastic! I have owned my 2018 Nissan since and use the garage for my maintenance and they have always excelled. Very professional and true to the word on the I have owned my 2018 Nissan since and use the garage for my maintenance and they have always excelled. Very professional and true to the word on the car needs. Thank you1 More