Bob Johnson Nissan - Service Center
Rochester, NY
570 Reviews of Bob Johnson Nissan - Service Center
I was very pleased with the service and the people thanks again for your help again for your help More
The necessary service was provided. Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a voicemail was left there was never a response. Was not kept up to date when a part was significantly delayed, and overall service missed the mark. Front desk staff seemed disorganized and unprepared to deal with even a simple drop off. More
All pretty standard, nothing above. Waiting room is standard. I did not appreciate how many times they tried selling me extra service Waiting room is standard. I did not appreciate how many times they tried selling me extra service More
Your service department are very good. They get you in there quick and they have you out no time. They get you in there quick and they have you out no time. More
In the midst of this freezing weather, an Engine Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did an oil change as well. What a relief to have it taken care of do quickly! More
prompt, courteous service, wait time was minimal for inspection. also, can't beat the cost, FREE! inspection. also, can't beat the cost, FREE! More