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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
570 Reviews

570 Reviews of Bob Johnson Nissan - Service Center

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February 28, 2025

I was very pleased with the service and the people thanks again for your help More

by barbkimble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Great service, easy to schedule, clean customer waiting area, Colton is a great guy working the front and phones More

by MRCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
February 26, 2025

I was impressed with the great customer service I received and the time and commitment they put in with me. Great service More

by Litaboyd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
February 26, 2025

The necessary service was provided. Other than that, the general customer service left much to be desired. Return calls were never answered and calling seemed useless because even if a More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

All pretty standard, nothing above. Waiting room is standard. I did not appreciate how many times they tried selling me extra service More

by DUNNO0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Your service department are very good. They get you in there quick and they have you out no time. More

by PURPLESHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Car was done in 1 1/2 hours like we were told, I believe I had a better price before got an oil and filter change than $79.00 More

by NROSEBUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who is who
February 22, 2025

Vision Nissan exceeded my expectations when diagnosing the problem and quickly doing a complete engine replacement. More

by scarrott.bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Battaglini
February 20, 2025

In the midst of this freezing weather, an Engine Malfunction…Service immediately message greeted me in the morning. I called Vision and they told me to come over right away. They fit me in and did More

by mcanderson54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in Service Dept
February 19, 2025

prompt, courteous service, wait time was minimal for inspection. also, can't beat the cost, FREE! More

by LIAMBABY_99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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