Bob Johnson Nissan - Service Center
Rochester, NY
534 Reviews of Bob Johnson Nissan - Service Center
I walked in without an appointment with an immediate concern/need. They were able to diagnose promptly, communicate cost of repairs with me, and have my vehicle back to me by the end of my work day. concern/need. They were able to diagnose promptly, communicate cost of repairs with me, and have my vehicle back to me by the end of my work day. More
My service was received at the time scheduled everyone was professional and polite. Colton that I set up the appt was very helpful in explaining everything. was professional and polite. Colton that I set up the appt was very helpful in explaining everything. More
We have b en coming to this dealership over the past 15 years, always great service years, always great service More
Appointment was at 8am. Car not serviced until almost 10am. Noone came out to let me know that they were running behind. Customer service is poor. Long wait times. Even whe Car not serviced until almost 10am. Noone came out to let me know that they were running behind. Customer service is poor. Long wait times. Even when trying to call to set up an appointment. Once your car is service the technicians do an excellent job. More