Bob Johnson Nissan - Service Center
Rochester, NY
235 Reviews of Bob Johnson Nissan - Service Center
Excellent service! Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. More
My experience at dislocation was very poor. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. They also wanted to charge me for a look at my vehicle without informing me that I will be charged through the process of calling to have it looked at I would not recommend coming to this location because the services was bad. Even the sales rep was not as personable as they should be with customers being present as well. More
The service rep at the front desk gentleman was professional, respectful and helpful. I felt confident that I would receive good mechanical service professional, respectful and helpful. I felt confident that I would receive good mechanical service More
This dealership is fantastic! I have owned my 2018 Nissan since and use the garage for my maintenance and they have always excelled. Very professional and true to the word on the I have owned my 2018 Nissan since and use the garage for my maintenance and they have always excelled. Very professional and true to the word on the car needs. Thank you1 More
Courteous and professional personnel. I trust vision to do right by me when I bring my vehicle in for sevice I trust vision to do right by me when I bring my vehicle in for sevice More
Great customer service and staff was friendly and knowledgeable any concerns were addressed and vehicle was ready as promised knowledgeable any concerns were addressed and vehicle was ready as promised More
I had a very nice experience at dealer first time for service it went really well the service writer was a very nice person and treating me with great respect and pay attention to all my needs I would gi service it went really well the service writer was a very nice person and treating me with great respect and pay attention to all my needs I would give him an a+ More