Bob Johnson Nissan - Service Center

Adam was courteous and so pleasant to work with, Always a good experience at Nissan dealership on Ridge Rd West good experience at Nissan dealership on Ridge Rd West More

Went for diagnostics. Was told transmission was bad. Wasn't. Only needed wheel bearings. Wanted to charge $8400 for something not needed. I will not be going back. They ch Was told transmission was bad. Wasn't. Only needed wheel bearings. Wanted to charge $8400 for something not needed. I will not be going back. They charged me $194 and misdiagnosed the problem with my vehicle. More

Great communication. Fast service at a great price. Will be coming back again. Colton did great handling everything Fast service at a great price. Will be coming back again. Colton did great handling everything More

The gentleman that was handling the intake was polite and knowledgeable... I forgot I bought the maintenance plan so I was questioning prices and he reminded me that I did have that so my rotations and oil c knowledgeable... I forgot I bought the maintenance plan so I was questioning prices and he reminded me that I did have that so my rotations and oil change will be free for the next couple visits. That alone buys loyalty More

Colton did a great job for my service and kept me informed on my timeline informed on my timeline More

The car loaner was horrible to drive home it was dirty and trash in the car.Also smell like some kind of animals and animals hair on rug which I am allergic animal hair.I have a Nissan rogue and my husban and trash in the car.Also smell like some kind of animals and animals hair on rug which I am allergic animal hair.I have a Nissan rogue and my husband is a big guy and tall they put us in a small car not what we came in. More

Good customer service every time I go in. They’re helpful with recommending when things should be done They’re helpful with recommending when things should be done More

The expnse of diagnostic is high, members were pushing towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnos towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnose the problem initially. I had to go personally and drove the care with the technician untill the figured out there is even something wrong. Time for service was too long, 5 hours to fix tyre pressure sensor! More

Quality service and friendly people. I was in and out in the time they promised. I was in and out in the time they promised. More

Everyone at the dealership has been and continues to be professional, extremely helpful and always follows through with their promises. I would recommend the service department for any needs you may have. professional, extremely helpful and always follows through with their promises. I would recommend the service department for any needs you may have. More