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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
529 Reviews

529 Reviews of Bob Johnson Nissan - Service Center

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November 13, 2024

This dealership has the best customer service I have ever received. They have my loyalty and from the general manager to the appointment scheduler I salute you ✌️ More

by CMAKOWSKI160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton and Shaun. Not sure I spelled their names correctly., Adam Jean
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 13, 2024

I have been going here for the past 5 years. They always do a great job! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton 5 stars
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2024

They treated me with respect, kindness, and dignity . My car was serviced quickly and I was on my way. More

by HSINGLE390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 11, 2024

Vision not only fixed my carburetor but found another problem and fixed that under warranty. They were helpful and courteous and timely More

by JOEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
November 10, 2024

Got a nail in my tire again for the second time this year. Called made an appointment and they got me in the next day. Fast, courteous, friendly and professional service always! Very accommodating!! More

by misstameria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

The service department are very helpful and friendly, I will always back to get my car service. More

by pattyland78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Slow on getting to work on car. Warranty on it that you blah blah blah More

by james.pasquale2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Excellent Service. Really Appreciate All the Attention being Paid to All My Concerns given all answered questions. Thank You More

by marlamonique37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dumka. , Adam Jean
November 09, 2024

No complaints here. Friendly staff and quick service! Decent area to hang out while they're completing the services. More

by HILARYGRACE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jean
November 08, 2024

The only problem was I was told a cost of 700 approx. And the price was over 900. I don't like that. I will take part of the blame. I should have asked questions. But tye price should not be quoted if i More

by Edward Gartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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