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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
458 Reviews

458 Reviews of Bob Johnson Nissan - Service Center

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November 21, 2024

This dealership is very respectful and knowledgeable very very efficient I gave him five stars because they deserve it most people don't believe in being courteous or want to be knowledgeable about their bus More

by frankcollalto2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 21, 2024

One of the reasons i chose to leave Matthews Kia was their lack of service after the sale. now I wish I stayed with Kia . thank God for Allan Savor or my brand new 1 week old Rogue would still be sitt More

by Chef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan is the only one I trust
Nov 21, 2024 -

Vision Nissan Greece responded

"Chef" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 21, 2024

There were some problems with my vehicle, I was not told. Like my tire lock was not for that vehicle. Also something is loose on the bottom of my vehicle that I have to pay 80 dollars to fix. I have not had More

by dawn.hazle.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dumka
November 20, 2024

Conveniently close to my residence, and good service while trying to buy a new car. More

by EFI14621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 20, 2024

Well, the prices was too high. He also toold me I needed a calibar because itwas locked, however when it was fixed I was told nothing was wrong with my calibar. I feel like I was t More

by GHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He was a guy with salt and pepper hair sat in office behind desk
Nov 21, 2024 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 20, 2024

Great staff my problem was fixed fast. Thanks again Nissan Vision for your help i More

by tpolito0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 19, 2024

This is the 3 car I’ve bought from vision Nissan Greece… Ryan M is a superior salesman and Andy in finance was so helpful!! I will be back… More

by ERINPAT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in finance
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2024

Out at Vision Nissan in Greece there’s a guy by the name of Colton. He does a very spectacular job. More

by Lawandesinkler45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 19, 2024

Completely satisfied with the entire experience, Ryan took us through the whole process of the deal and answered all our questions. Since then I had a question for maintenance they quickly got back to me More

by DOUGLASA97
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 18, 2024

Friendly and helpful people. Clean waiting area. Never a problem bringing my car in for service. More

by WAHLPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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