Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bob Johnson Nissan - Service Center

Rochester, NY

4.5
601 Reviews

601 Reviews of Bob Johnson Nissan - Service Center

Sort by
April 13, 2025

Professional,courteous and very informative. My car wouldn't start and the manager knew right away what the problem was. More

by RENEEED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark jenkins
Report | Print
April 10, 2025

I love this dealer. They’re there for you. They take care of your cars. They don’t sit there and say there’s nothing wrong with it. When you know there is they’re good s More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 10, 2025

The people were kind and friendly. They were willing to work with us to get the car we wanted. More

by speck811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guzman
Report | Print
April 09, 2025

Repaired a window motor and regulator. Left adhesive around the frame of the window that was repaired More

by pokerparamedic
Recommend Dealer
Yes
Employees Worked With
Wiggins
Report | Print
April 09, 2025

Tried to tell me recall isn’t necessary anymore then made an appointment and they didn’t have the right part so had to return. Part was installed but there was another issue that they didnt want to dea More

by AOZARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan was ok other service person not friendly or helpful
Report | Print
Apr 09, 2025 -

Vision Nissan Greece responded

"AOZARSKI" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2025

Great job fixing vehicle. But the vehicle was purchased 3 weeks prior, we shouldn’t have had to be serviced so soon. I thought vehicles are checked prior to being sold. More

by MARIELACLOSURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumka in sales
Report | Print
Apr 09, 2025 -

Vision Nissan Greece responded

We appreciate your feedback and are eager to better your return experience.

April 07, 2025

Everyone was very friendly and thorough. Facility was neat and clean. Service was completed in a timely manner. More

by cjw4825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know her name but was very pleasant.
Report | Print
Apr 08, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2025

The entire process was fast and efficient. No complaints at all.Had a Ny State auto inspection and tire rotation done. More

by CHEETAH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Wiggins
Report | Print
Apr 08, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2025

Well done in a timely manner. I would definitely recommend to anyone for any repairs More

by jhimes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 08, 2025 -

Vision Nissan Greece responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2025

I was happy with the service. The workers did a very good job. Thank you. More

by Carmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wiggins
Report | Print
Apr 02, 2025 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
2
...
61