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Bob Johnson Nissan - Service Center

Rochester, NY

4.5
544 Reviews

544 Reviews of Bob Johnson Nissan - Service Center

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January 31, 2025

They have been taking care of me since i've been going to the dealership with over ten years More

by mikeht74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Was sold a package deal with my purchase to include oil changes and tire rotation. Called for appointment got in when I needed to wait for things to be done, everything was done within 45 mins no extra cha More

by keith71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 31, 2025

Diagnosis and repair was done quickly and I was contacted about completion promptly . My bill and car was ready when I arrived. More

by alan.lanctot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
January 31, 2025

My wife’s purchased her in Lockport NY unfortunately she was having trouble with her battery under warranty. I called Vision Nissan in Greece NY and they squeezed me in on Saturday. Saturday morning I dealt More

by HASKINOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service
January 31, 2025

Always friendly, helpful and quality work. Willing to go the extra mile in providing excellent service. More

by mitthill34
Recommend Dealer
Yes
Employees Worked With
Colton
January 31, 2025

The buying process went smoothly. Sales people were friendly and very helpful. The service department was super & fixed a few things in a timely manner. More

by doncragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Customer service was good and they explained everything going on with my vehicle they also made sure top off all of my fluids More

by CLORIASUTTON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
January 31, 2025

Fantastic! Listened to the issues I had and had them fixed and returned WAY sooner than expected. Excellent communicators and call backs. Kept me updated on pro More

by Jennsull6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton in service, Andy in Finance
January 28, 2025

Coltan was great with helping I would recommend anyone to see and deal with him More

by akillazarus0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan
Jan 30, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 27, 2025

The service person was very pleasant and shared with me every finding regarding the repairs. It was a good experience. More

by SNGWESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Welcoming.
Jan 28, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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