Vision Nissan Greece

Ryan was very nice and knowledgeable. Ryan took his time and ensured that we left happy and satisfied. Very courteous would recommend this dealership. Great and ensured that we left happy and satisfied. Very courteous would recommend this dealership. Great More

I was called buy Fred Johnson regarding a visit I make to the dealership a week ago. At that time I showed them a letter I received from Nissan regarding the opportunity to turn in my Nissan lease and receiv the dealership a week ago. At that time I showed them a letter I received from Nissan regarding the opportunity to turn in my Nissan lease and receive the first payment free on a new Nissan lease. At the time Fred stated that there were not deals that I could get to keep my payment under $300/mo. He called me on Jan 16 and said that they could do a deal to keep me at $300 with a down payment between $150-1800. He said if I came in the next day he would get the deal for me. My wife and I went in to the dealership and he went through the numbers and I gave him a down payment of $1500. He showed me the car which was on the floor and we consummated the deal. He gave me a set of keys for the vehicle and they were taking the car of the floor to get it ready for a 5pm delivery the same day. Yesterday 1/17. I was there approximately 1 hour while he talked to him manager and we planned on picking up the car @ 5. I receive a call about 1/2 hour later and he tells me they can't do the deal because I still owed 9 months on the lease, which I'm sure they knew because of the previous two visits I made to the dealership and they showed me on the computer where I put $1900 down on my last Nissan purchase from Ideal in 2010. I told them I will never buy another auto from them and I would not recommend them to any person I meet that wants to buy a Nissan. I'm extremely dissappointed in my experience and have never heard of this happening to anyone else. Remember they gave me the keys to the vehicle and I was to pick it up in 2 hours. I call this total incompetence. When I was called to and told the deal was off it was the salesperson that called me you would at the very least that his manager would have called because he is the one that approved the deal to began with. I had to ask to speak to him and I felt he was throwing his sales guy under the bus. I told him as far as I was concerned it was his fault not the salesperson. I would like this forwarded to the owner of the dealership for his review. I did lease my current Nissan from Ideal and they treated me well, but I will not do business with them again. It reminded me of a bait and switch scam. Thank you for listening Leonard Perno 585.721.0693 More

picked up car after signing papers, player and back windows did not work. was told they would be repaired. care was brought back to them a week later they still have car (4 weeks later and my 1st payme windows did not work. was told they would be repaired. care was brought back to them a week later they still have car (4 weeks later and my 1st payment is due) they have had my new car longer than I have More

Ideal Nissan doesn't honor their warranties. I purchased the extended warranty and when I took my car in to be serviced they wanted to charge me for a service that I had paid for 10 times over. When I sponk the extended warranty and when I took my car in to be serviced they wanted to charge me for a service that I had paid for 10 times over. When I sponke to Bryan Kelley the manager, he did honor the service warranty that I paid for through Ideal Nissan. I will never do business with this company ever again. This car company is run by crooks. More

I recently leased a 2012 Nissan Rogue from Ideal. Fred, my salesman was friendly, professional and very knowledgeable about the Rogue. He answered my questions and made the experience painless and enjoyab my salesman was friendly, professional and very knowledgeable about the Rogue. He answered my questions and made the experience painless and enjoyable. From choosing the car with the options I wanted, helping with my trade in and making sure my financing was in order, everyone was courteous and professional. I definitely had a great experience and got the best deal out there. I would highly recommend Ideal to anyone in the market for a new car! Thanks, IDEAL NISSAN!!! More

Ideal Nissan - 4000 Ridge Road West, Rochester NY, 14626. Worst experience at a dealership ever! We wanted a new Altima two door. Salesman Ron insisted to finance department we wanted blue tooth, we never Worst experience at a dealership ever! We wanted a new Altima two door. Salesman Ron insisted to finance department we wanted blue tooth, we never asked for it nor wanted it, they charged an extra $4000.00 for something we will never use. Forced us to back date our signature on contract in March, 2012, car was not on lot when they called and said it was. Manager who runs two Nissan dealership apologized, but did nothing else. March 22, 2012 we picked up car after having a remote started installed by them, and had the car undercoated. Car was filthy outside from undercoating. They apparently could not wash it due to the undercoating. Salesman Ryan would not deal with us. Salesman that put the plates on the car told us we should not take it. They gave us a free doll up, told us to bring it in that Tuesday and they would clean it up. Needed to have an appointment, which they never made for us on Tuesday. Made an appointment for doll up and after two times cleaning it (the same day), they still could not get undercoating off the outside of the car. Not one feature on the car was explained to us by anyone. Manager and Finance manager insisted if we didn't like car we could return it. There are so many other issues we have had with them it is unreal. We have attempted to return the car to them, they refuse to give us a price on a car that has less than 3,000 miles on it. Nothing but headaches from this dealership. Now we are stuck with a car we do not want. Incompetence at its best. More

Very pushy unprofesional sales staff! left and purchased new nissan from hoselton same day. avoid dealer at all cost! these people are crooks and liars! new nissan from hoselton same day. avoid dealer at all cost! these people are crooks and liars! More

I leased for my first time with Ideal. They were so helpful and supportive of all my questions and concerns. I refer all my friends and will be returning in the future. helpful and supportive of all my questions and concerns. I refer all my friends and will be returning in the future. More

Don't ever go there. The dealership is very unorganized and they lie about everything. It would be great to go to a dealer and they know about financing, the mileage on the car they are selling and other i and they lie about everything. It would be great to go to a dealer and they know about financing, the mileage on the car they are selling and other important detail pertaining to the sale of the car, they didn't. What a waste of time!! More

previous staff was great new staff cares none to listen to customers worst experiences i have had with dealership have come recently since new staff. work was not done that i had paid for and when proven t to customers worst experiences i have had with dealership have come recently since new staff. work was not done that i had paid for and when proven to management there was no action taken to remedy the fact my vehicle was did not receive the parts i was charged for when i looked to see what was done the part they told me was being replaced was not but i was charged for it technician still had it in his tool box but the charged me still and my car was running better still dont know what they did to it or what they charged me for but was definately charged for parts not installed and it took three return visits to get it fixed properly. stay away from these crooks! More