Vision Nissan Greece

Would give it 10 stars if I could! Just purchased a "new to me" car and Ryan was exceptional! No pressure sales and very down to earth. Don't remember the finance manager name (John Just purchased a "new to me" car and Ryan was exceptional! No pressure sales and very down to earth. Don't remember the finance manager name (John maybe) but he was also great. Highly recommend! More

I had a great experience. John in finance was very helpful. Great place to do business John in finance was very helpful. Great place to do business More

Horrible! !! Website says express service. There is none! Leave voicemails for Service. They are NEVER returned! Scheduled service appointment thru their w !! Website says express service. There is none! Leave voicemails for Service. They are NEVER returned! Scheduled service appointment thru their website chat but there was no appointment when I arrived. No dealership manager to speak with (they don’t have one). Service manager bent over backwards for me but still have to go back for my appointment. More

I leased an Altima and had excellent service, especially from the finance manager, John Miceli. Would definitely recommend this dealership and Mr.Miceli. from the finance manager, John Miceli. Would definitely recommend this dealership and Mr.Miceli. More

Took my Nisson Rogue in to have the passenger side mirror replaced on June 22, 2022. Still waiting on 7/14. Calls not returned. Very dissatisfied. HELP! replaced on June 22, 2022. Still waiting on 7/14. Calls not returned. Very dissatisfied. HELP! More

I was extremely dissatified with my encounter at this dealership on May 31. My car was in for service (which was excellent) when I thought I would get information about purchasing my car, since the leas dealership on May 31. My car was in for service (which was excellent) when I thought I would get information about purchasing my car, since the lease was up. I spoke with a salesman who started the process. I waited over 45 minutes while paperwork was being reviewed, during which time I was left alone and not informed of what was going on. I had to leave for other commitments and was chased outside by the salesman, who asked for just "5 more minutes". I returned to the showroom and waited another 15 minutes, during which time no one spoke to me! I left for good. On my way home, 5 minutes later, I received a threatening call from Tyler C, the finance manager, telling me that I was driving my car illegally and that I no longer owned it because I supposedly signed papers giving it over to Nissan, which I did not. Then I received another phone call from the general manager, Joe M also threatening me and demanding that I return to the dealership. I was not able to at that time, but did return the next day. My treatment by Tyler and Joe was demeaning and harassing. I have since reported this incident to Nissan Corporate. Needless to say, I will be taking my service needs elsewhere. More

Brought in truck (spring/summer 2020) to have service performed under extended warranty that was sold to me by Vision Nissan in Webster. Truck and warranty were both purchased from Vision Nissan of Webst performed under extended warranty that was sold to me by Vision Nissan in Webster. Truck and warranty were both purchased from Vision Nissan of Webster. Greece location was closer to my house and only reason I decided to go there. Service at counter was awesome. Could not say enough good things about Nick the service advisor but the work done on the truck was a much different story. After having a new radiator installed, they reattached my grill with zip ties. After having both exhaust manifolds replaced, they failed to properly re-install the middle hanger for the exhaust and I drove away with the exhaust banging against the bottom of the truck/frame. Also, the old manifold bolts were left sitting on the skid plate and never retrieved after new manifolds/bolts were installed. Passenger side fog light wiring was incorrectly routed and was unable to be plugged in to the light itself. They left it like that when truck was returned to me in addition to the things I mentioned above. Will never buy another vehicle or have a vehicle serviced at any Vision location again. The 4th vehicle I purchased from them is my last. I do have email documentation of everything mentioned above. My name and my truck would most likely cause the service manager (Mark) to shudder in his chair as he and I had many discussions about the poor quality of work being done at his shop. On one occasion, I demanded that Mark and his foreman come to my house instead of me bringing the truck back to him again to see the horrible work. He actually honored that request and drove to my house with his foreman to see everything they did wrong and his foreman actually fished out the loose bolts from the manifold repair using one of my magnetic reach tools in my driveway. They were surprised that I was actually telling the truth about all the issue's and apologized profusely. However, no refund for my portion of payment was ever made or offered to me. He only said, "we'll eat your deductible to the warranty company" but I found out later by way of the warranty company that the dealer just said they weren't charging it and the warranty company didn't charge the dealer. So essentially, the dealer did nothing for me except make me bring it back again and waste more of my time so they could have yet another shot at getting it right. Would rate zero stars if possible. More

We needed to purchase a new car and we were very concerned with regards to todays challenging car buying climate. You can rest assure that the staff at Vision Nissan Greece, especially manager Joe concerned with regards to todays challenging car buying climate. You can rest assure that the staff at Vision Nissan Greece, especially manager Joe Minarik and sales person Ryan, are there to help you. They were very very professional and understood our needs. They were very knowledgable and worked with us to get a great deal on our new Nissan. I cannot recommend enough, especially the service we have been provided after the initial sale. Thank you! More

I scheduled an appointment to purchase a Nissan Maxima SR from the dealership today. I was presented two lease options and agreed to one of the terms. My sales consultant John Desalvo congratulated me on the from the dealership today. I was presented two lease options and agreed to one of the terms. My sales consultant John Desalvo congratulated me on the purchase and completed the credit application. He took the credit application into the sales manager. The sales manager came out to tell me that he forgot to factor is sales tax. I understand that mistakes happen however charging tax on a car purchase is seldom missed. The solution from the dealer was to split the tax which increased the payment significantly. I feel as though the dealer should have taken ownership of the mistake. I did not move forward with the purchase as a result of the error. Very poor customer experience! More