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Vision Nissan Greece
Rochester, NY
694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 694 reviews
Verified Customer
October 03, 2023
Was very disappointed with service this time. Was not informed you were bought out and they didn't want to honor my son's service contract for the life of the car. With a argument they finally di Was not informed you were bought out and they didn't want to honor my son's service contract for the life of the car. With a argument they finally did. Service guy was not to polite. More
by Kathy
Employees Worked With
John Clay
September 30, 2023
Customer service is always top notch! From buying my car to getting it serviced. I would definitely recommend Vission Nissan in Greece. From buying my car to getting it serviced. I would definitely recommend Vission Nissan in Greece. More
by RYAN.EVANS1328
Employees Worked With
Joe, Mike, Johnny, John Clay
September 07, 2023
I have bought over 2 cars here since being an adult. Recently I leased a car and was hit at the light no fault of my own. They stated I owned them money on top of them being over paid 15k over the price Recently I leased a car and was hit at the light no fault of my own. They stated I owned them money on top of them being over paid 15k over the price point of my Nissan Sentra . No problem. I then went back to my dealership to be treated horribly. My credit was reran 4-5 banks. So it dropped . Also the finance manger was rude to me telling me if he can’t get the rate I want no one can bc he has been doing this for 30 plus years. I went today after a follow up yesterday. Becuase corporate called me and my father checking on our visit. He said I don’t know why your here corporate doesn’t know anything. I’ll call you back. I had a 9:30 appointment and it was over at 9:32 just for him to tell me to go home. And then he goes outside at 9:35 to smoke a cigar. This was xxxx poor customer service. But my agent nic was amazing. But I will never ever be back and my family will be switching from Nissan and infinity after this terrible outcome from leasing a car. More
by Katana
Employees Worked With
Brian
August 08, 2023
I brought my car in to be inspected for my registration renewal. The cost was $21.00. The service representative came to me and said my car passed inspection, but I needed new windshield wipers and the cos renewal. The cost was $21.00. The service representative came to me and said my car passed inspection, but I needed new windshield wipers and the cost would be $48. I had to have the new wipers put on before I could get my sticker for inspection. I had used my wipers that morning with no problem as it was raining when I took my car in. I felt the representative was lying so I asked him to give me the wipers from my car, he gave me one long wiper and one short one, of which were never on my car. My car has 12,000 miles it's a 2021, with nothing wrong with it, this guy lied for 48.00. More
by nyah2310
Employees Worked With
Colton
May 10, 2023
I will never bring my Sentra here for servicing again and neither will I ever l purchase a vehicle here. I had a minor fender bender and brought it in only bc the.cruise control and backing up functions did neither will I ever l purchase a vehicle here. I had a minor fender bender and brought it in only bc the.cruise control and backing up functions didn't work. $160 for a diagnostic scam (yes u read that correctly) and I was told that it would cost $2500-$5000 to fix it. I knew that was bs so I took it to my gf's mechanics. They ran a reprogram and everything worked perfectly. $50. How do they sleep at night? More
by jamesbarna96
Employees Worked With
Don't remember
