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Vision Nissan Greece
Rochester, NY
702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 702 reviews
June 02, 2024
This dealership lied to me about what was wrong with my car and told me I needed a new battery and fuse link because they were corroded. Then told me it would cost over $805. So a battery and a fuse cost a car and told me I needed a new battery and fuse link because they were corroded. Then told me it would cost over $805. So a battery and a fuse cost approximately 400 at most. It takes no more than 20 minutes and that is generous to put these 2 things in and connect them. So I am paying $400 for twenty minutes of work that any human can do. That means You're people are making $1,200 per hour. That's impressive and very unethical. Also, my battery and fuse link are perfectly fine with NO CORROSION. And that is not even the issue. It's a wire or connection problem as they should have been aware. Will not go back there again. More
by CVERWEIRE
Verified CustomerEmployees Worked With
No idea. Look at the paperwork.
June 02, 2024
Verry slow service in the automotive service shop. Need to improve the speed. Need to improve Need to improve the speed. Need to improve More
by hushoth
June 01, 2024
Excellent service from the staff to the client. Their employees are very helpful and they help you with your questions. Their employees are very helpful and they help you with your questions. More
by maria.vazquez21@yahoo.com
Employees Worked With
June 01, 2024
This is my third lease with this dealership and have been treated well and Ryan has been very helpful in all my transactions treated well and Ryan has been very helpful in all my transactions More
by ksmith53
Employees Worked With
May 30, 2024
Lacked simple customer sevice skills, basically if u dont ask u get nothing. For example, telling customer where their car is after picking up the key. I assmed it was on the side but it was not and spent ti ask u get nothing. For example, telling customer where their car is after picking up the key. I assmed it was on the side but it was not and spent time walking around the parking lot to the far back. Tons of workers there but did not ask if help was needed. Didnt offer print out of needed work. Lastly, I was contacted 5 times about buying/trading in my car before i was told what was wrong with it (first text was at 10:34 am and they finally called me around 3:15 pm to tell me what the problem was). Seems like their service is only based on a sale or paying for a service. More
by laurenmanns123
Employees Worked With
COLTON.
May 29, 2024
Colton and Dan very much on the ball. I well informed on work progress. Very efficient! I well informed on work progress. Very efficient! More
by hitdude
Employees Worked With
May 29, 2024
Great service! I am in and out in an hour and a half most times. I walk into the service area and receive a friendly greeting. They even remember my name! I am in and out in an hour and a half most times. I walk into the service area and receive a friendly greeting. They even remember my name! More
by juliegray8
Employees Worked With
Adam Jean
