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Vision Nissan Greece
Rochester, NY
694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 694 reviews
September 18, 2024
Appointment was at 8am. Car not serviced until almost 10am. Noone came out to let me know that they were running behind. Customer service is poor. Long wait times. Even whe Car not serviced until almost 10am. Noone came out to let me know that they were running behind. Customer service is poor. Long wait times. Even when trying to call to set up an appointment. Once your car is service the technicians do an excellent job. More
by TOMIKAR
Verified CustomerEmployees Worked With
None
September 18, 2024
Always amazing service. They greet me right when I pull up and keep me up to date during my appointment. When I am done they do a thorough review of my car and let me know a They greet me right when I pull up and keep me up to date during my appointment. When I am done they do a thorough review of my car and let me know any future maintenance or repairs that may be coming up for my next visit. They also schedule my next visit right then so it saves me time ! More
by MGM13820
September 16, 2024
My car is still messed up and engine light still on they basically made free money basically made free money More
by Ticcarria
September 16, 2024
Colton is a pleasure to deal with. Very courteous and professional. He is one of the main reasons I use your dealership for all my vehicles service needs. Very courteous and professional. He is one of the main reasons I use your dealership for all my vehicles service needs. More
by derubeis0
Employees Worked With
Colton
September 15, 2024
It is always a pleasure getting serviced at Nissan in Greece and they’re always happy to see me coming and I’m always happy leaving. Greece and they’re always happy to see me coming and I’m always happy leaving. More
by chrishaun
September 15, 2024
Bought this car less than a year earlier and a sensor went. Was certified pre owned and had an extended warranty. However they charged me $700 to replace a faulty sensor. They reduced my oil change and i went. Was certified pre owned and had an extended warranty. However they charged me $700 to replace a faulty sensor. They reduced my oil change and inspection charges and maybe a tire rotation so good for them but still $720. Also when I bought the car I paid extra for some car tracking service. When I went to set it up they never installed the product on the vehicle. Service itself was ok. Company sales and customer service as far as a good product? Terrible. Also called twice with questions and never received a call back. Had some completely wrong email address in their system. Who made the email up I have No idea. Again no return call about that issue. More
by palermo.corinne
Employees Worked With
Not sure
