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Vision Nissan Greece
Rochester, NY
694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 694 reviews
October 01, 2024
The staff at the service center are helpful and friendly. The work was done as expected. The only problem I have is that it is extremely difficult to get through on the phone to the service center. The work was done as expected. The only problem I have is that it is extremely difficult to get through on the phone to the service center. More
by slsultar
Verified CustomerEmployees Worked With
Service Desk
September 30, 2024
Everyone was great to work with, made my car buying experience very enjoyable!. I would highly recommend. experience very enjoyable!. I would highly recommend. More
by cheryl71959
September 30, 2024
That’s for working on my vehicle and have patience to deal with me Great service I can trust deal with me Great service I can trust More
by o_tisha
September 30, 2024
The waiting room was clean and had comfortable seating. The intake person was nice and informative. And when I left I was told all the information I needed .good people The intake person was nice and informative. And when I left I was told all the information I needed .good people More
by ALOTIS28
September 29, 2024
Just got my car in for a recall for free and I end up seeing them, scratching up inside of my door panel and still not called me back about it seeing them, scratching up inside of my door panel and still not called me back about it More
by aperezz11
September 29, 2024
Bought used 2023 Mazda. Passenger side mirror case cracked and car not clean. Don't buy here if you're a person of color. The car was not advertised "as is" Passenger side mirror case cracked and car not clean. Don't buy here if you're a person of color. The car was not advertised "as is" More
by BIGHAM.STACEY
September 28, 2024
Great customer service. Everyone was nice and asked if I was being helped. They have called me multiple times with updates on the situation. Everyone was nice and asked if I was being helped. They have called me multiple times with updates on the situation. More
by Justin wright
Employees Worked With
Nick in parts and Tyler one of the technicians , Adam Jean
September 27, 2024
All I have to say is that for only a couple of minor things that needed to be done on my car, for all of it to add up to 3-4K is quite crazy and $200 just to look to see what my car needs is ridiculous. things that needed to be done on my car, for all of it to add up to 3-4K is quite crazy and $200 just to look to see what my car needs is ridiculous. I don’t ever complain about price but I was swiftly reminded as to why I avoid taking my car to the dealership in the first place. More
by JLove
Employees Worked With
Colton
September 26, 2024
Was told that my transmission replacement would be about 4 to 5 days … took 14 days… got the car back and then 2 miles from the dealership something was left to rub on my new front tire and it blew out… too 4 to 5 days … took 14 days… got the car back and then 2 miles from the dealership something was left to rub on my new front tire and it blew out… took about 30-40 minutes to come get me and I was asked to put the spare tire on and drive it to them… after fixing it they told me that it must have been like that for a long time and it was not because of the service they did… not happy with this and will not be going back!!!!! More
by James osborne
