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Vision Nissan Greece

Rochester, NY

4.5
802 Reviews
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4000 W Ridge Rd

Rochester, NY

14626

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Showing 802 reviews

March 30, 2025

Two hour wait even after I made an appointment a week in advance and then they were not aware of the 2 free oil changes and 4 tire rotations I was given as part of my car buying process there last summer. More

by mdonlon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 01, 2025 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2025

Good service, friendly atmosphere,but I was put off by the fact there aren’t any complementary oil changes More

by DAWNDRU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2025

I had a major engine failure. Which was repaired under warranty. And due to a thorough inspection of the vehicle, they found an unrelated problem, which was also prepared on warra More

by Going Rogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Hunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2025

Ihad no problem making an appointment and the work need was done in a timely fashion. More

by antonioiati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 01, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 28, 2025

They are polite and timely when I need service. Xx xxxx xxxx xx xxxx x More

by SHERRYMARIESWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton in Service
Apr 01, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 27, 2025

Everything went well it was fast and great experience. Nissan is great thank you so much for your service. More

by ALISHA.KNITTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2025

The service work was fine. The mechanics did a good job on the oil change, tire rotation, 29-point checklist and New York State Inspection. Getting the appointment was NOT G More

by jmw2949
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I didn't work with people rated above that I know of because I didn't have any names
Mar 27, 2025 -

Vision Nissan Greece responded

"Jmw2949" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 26, 2025

My car was fixed quickly and my price was clear. The staff were friendly and welcoming. More

by Layla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle Service staff and receptionist
Mar 27, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2025

They made the whole process extremely easy! I got my new car the same day! More

by v.guittard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly F and Andrew
Mar 27, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 24, 2025

I don’t think I would not be coming back there again because they doesn’t do they work property at the beginning of the first time and the work do not be completed More

by PURPLESHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Vision Nissan Greece responded

"PURPLESHEILA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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