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Vision Nissan Greece
Rochester, NY
937 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 937 reviews
June 27, 2025
I was originally told the service would take at most 2. 5 hours, but ended up waiting over 4.5 hours with no updates unless I asked. I was told it would be another 1.5 hours partway through, but even that w 5 hours, but ended up waiting over 4.5 hours with no updates unless I asked. I was told it would be another 1.5 hours partway through, but even that wasn’t accurate—the car was still being tested when I checked again. Despite being told the AC was working, it clearly wasn’t when I drove off. I was offered a recheck, but after waiting nearly five hours and rearranging my day, I couldn’t stay any longer. The only reason I’m returning is to avoid paying again for a service that wasn’t completed properly the first time. This experience was frustrating, poorly managed, and disappointing. More
by Jen
Verified CustomerEmployees Worked With
Did not work with this staff
June 27, 2025
June 27, 2025
Service was excellent and my repairs were completed within a timely manor. My service advisor was professional and courtesy. within a timely manor. My service advisor was professional and courtesy. More
by STRAMEL39
June 26, 2025
You guys did a great job i appreciate what yall fixed on my truck thanks my truck thanks More
by Amyla
June 26, 2025
Very nice and very comfortable for me. Dumka and all Maneger are very nice to me and other members are also great. Thank you vision Nissan Greece. Dumka and all Maneger are very nice to me and other members are also great. Thank you vision Nissan Greece. More
by GURUNGHARKA18
June 26, 2025
When they found out there was going to be a delay getting my car ready, they gave me a rental at no cost. Also, the service provided was excellent. my car ready, they gave me a rental at no cost. Also, the service provided was excellent. More
by susanshea
Employees Worked With
Morgan in service
June 25, 2025
I had a nice experience with Vision Nissan Greece. They helped with my goal of receiving a lower payment. They educated on me on the process as well. I recommend their services. They helped with my goal of receiving a lower payment. They educated on me on the process as well. I recommend their services. More
by francesd90
