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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
392 Reviews

392 Reviews of Vision Nissan Canandaigua - Service Center

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October 19, 2024

Very helpful with the warranty issue and in sign and finding out if the part was covered More

by giantsandmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan and the tech that checked it out
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2024

Service department was great as usual, providing excellent customer service. Additionally it was good to meet Iric Klapper General Manager More

by GRIFFINEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2024

Everyone on the team is and there and ready to work as soon as the place opens. They give quality customer service and always provide a thorough explanation of services rendered. I More

by Eric Malinowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2024

Was very happy with my service especially because I had to reschedule on them twice! More

by RONDAKAY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2024

The service manager Mark Jenkins was excellent! He was helpful, positive and thorough in his role. A pleasant experience. More

by hemlockschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 14, 2024

Mark and Jonathan at Vision Nissan were very professional and easy to deal with. They cared about keeping my car safe and running great. More

by TRICIA5055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 13, 2024

The oil change was quicker than had been estimated by the service rep. Service Rep was very nice, but overwhelmed by handling multiple customers at once. (2 in person and one on the phone). Possibly there More

by seseeley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to provide us with this feedback.

October 11, 2024

The service center staff was friendly. I had an issue when I went to check out. The general manager was able to resolve it but I had to wait there an extra hour after my car was finished w More

by chunkie2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Eric(not sure on spelling GM)
Oct 23, 2024 -

Vision Nissan Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

October 11, 2024

They are so friendly and took care of my tire problem and finished in less time than they told me. John was great too...efficient, friendly. Great job guys!! More

by dmzimme08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
October 10, 2024

Excellent customer service. My truck is always taken care of! And you exceeded my expectations. More

by kstorm73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Judd
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