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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
383 Reviews

383 Reviews of Vision Nissan Canandaigua - Service Center

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October 06, 2023

Easy appointment, easy diagnosis and off I went. Everything is clear, concise and fairly reasonably priced like most things are these days. More

by KRICE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2023

Focused, timely and willing to take time to explain things. They went over work and costs before they started and made everything easy at the appointment. More

by G.CRONIN1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 03, 2023

Got me in quick, but no deals and high priced. seemed friendly enough The experience was fair. High priced, but got in quickly. Took over 2 hours to do an oil change and patch a tire. More

by dw747105
Recommend Dealer
No
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Oct 04, 2023 -

Vision Nissan Canandaigua responded

"Dw747105" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 01, 2023

Nice folks. Service guys are great. Honored my requests. Quick service Oil change and tire rotation. Thank you, Vision. More

by JSID2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ellis
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Oct 02, 2023 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2023

Honest and very polite at this dealership I almost turned away from Nissan after a bad experience in Wesley chapel. Very impolite and dishonest service manager I ever met. He told me we needed to have our br More

by freddiealbrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager very good
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Oct 02, 2023 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 01, 2023

Everytime I call I get right in and the problem taken care of the last time parts are ordered and a date has been made for replacement.The service manager always explains everything that is going on and More

by Jamiesueb1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Oct 02, 2023 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2023

Vision nissan in canandigua always goes above and beyond for great service.teccomend it to all. More

by PATNIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lane
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Oct 02, 2023 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 28, 2023

The service department went above and beyond for my oil change by washing my truck. Unexpected but so nice. Service was done quickly and efficiently! More

by luxellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Reidel
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Sep 29, 2023 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 26, 2023

Good service and my service coordinator had good communication. The work was done in a timely manner. More

by JBKOSTECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from service
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Sep 26, 2023 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 25, 2023

Dealership apparently changed ownership. Would not honor lifetime oil change and tire rotation even though I paid extra for this service. Service personnel crude in explaining items needed - More

by WILSONBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeseph Fiano
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