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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
407 Reviews

407 Reviews of Vision Nissan Canandaigua - Service Center

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October 24, 2023

They fixed the problem on my car everyone was very nice & helpful they even washed my car when done More

by judywinberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Meek
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Oct 24, 2023 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 22, 2023

You get your service done and on the courtesy car wash they scratch the living xxxx out the paint of the car 😊niceeeeeeee! More

by iapr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Meek
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Oct 23, 2023 -

Vision Nissan Canandaigua responded

"Iapr" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023 -

iapr responded

I did it already On Saturday and I still waiting to get an answer!!!!!!!!!!!!!!!!!!! ALSO I BEEN IN CONTACT WITH MARK JENKINS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It’s NOT FAIR TO DRIVE MORE THAN HALF HOUR AND NOT GET A SOLUTION HE JUST TOLD ME BRING THE CAR TO LOOK AROUND and I nicely ask him if I go there you guys are going to fix the problem or what? Because the scratches didn’t appear from magic

October 22, 2023

They were very helpful and friendly. Quick with the service and accurately priced. Very satisfied. More

by LYNCHPJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2023

Very professional and friendly. I had my car inspected and windshield wipers replaced and service was quick More

by GVJP92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 20, 2023

Courteous, kind, and treated me well. Service was timely and I was very pleased with the outcome. More

by signa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 20, 2023

Done right and on time. Easy to schedule, courteous and pleasant environment. Quality time spent. More

by admanzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 19, 2023

In and out and on time for the appointment. Nice waiting area and good Wi-Fi reception More

by JIMYONOSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2023

The reps are Always helpful and efficient! ! Service is always done right the first time More

by dvitticore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2023

The service department is always very nice and informative. It is convenient to drop off your car for repairs. More

by KAIA.LT.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 19, 2023 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2023

As we lease our 6th Vision Nissan, we continue to be pleased with the quality service that we have received over the past four years! Vision Nissan has always put our needs and plans at the top of the l More

by GOMETS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assistant Service Manager , Tyler Riedl, Phil Meek
Report | Print
Oct 19, 2023 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Oct 20, 2023 -

GOMETS31 responded

You’re welcome! It’s always easy to write something positive when it’s all true!

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