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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
407 Reviews

407 Reviews of Vision Nissan Canandaigua - Service Center

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November 04, 2023

They sold me a car and year ago and now they are not honoring any written documents signed at the time of sale. I tell all kinds of people not to go there they will screw a person over. More

by jenniegiguere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I give them a zero
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Nov 06, 2023 -

Vision Nissan Canandaigua responded

Jennie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 02, 2023

Prompt, courteous service. Scheduling was easy. Clean facility. Work was done on the car with care. More

by skemak7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2023

They were friendly, quick and efficient. Definitely my place to take my car for all my automotive needs More

by MICHELLECOSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Meek
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Oct 31, 2023 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 31, 2023

The service was fast and reliable The service neede was explained and completed at a very fair price. More

by TFINLAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

My service was efficient and reliable. They have always done good work and taken care of me as a customer! More

by Courtney C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2023

Great service told me it would be about an hour' Took only forty five minutes and I was on the road great job More

by jkline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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October 27, 2023

I was never told at time of making reservation about no more free oil changes More

by CMALCHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Vision Nissan Canandaigua responded

"CMALCHOFF" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 26, 2023

They are always friendly and they go above and beyond normal expectations for service. I would recommend to anyone. More

by KRBAILEY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2023

Great service, quick and easy, service dept was very personable,helpful, knowledgeable,and professional. Overall a great experience. More

by dmcolegrove23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2023

Quick and friendly service. I needed brake rotors and pads on the front wheels of our Pathfinder, and they were able to complete the work in just a little over an hour. More

by PREZVW
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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