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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
369 Reviews

369 Reviews of Vision Nissan Canandaigua - Service Center

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November 08, 2024

A bit lagged in response to a recent recall. I had to inquire and the parts were there. More

by BSPOPPIN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Always quick to help. Is very knowledgeable. The service guy very friendly and the mechanic Ted was wonderful More

by KFLORA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
November 06, 2024

They were helpful with the services I needed completed and were able to answer all my questions More

by Crepuscolo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

The dealership was not equipped to fix my cars problem but fortunately the issue seems to have resolved itself More

by EDRESSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddi
November 01, 2024

They are the greatest team. I’m serious. Good communication and work well with customers. I’m very happy with them. More

by jacqueline.a.rowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Amazing customer service Quality work I was able to get in a lot sooner then I had expected Overall very appreciative of the Nissan Canandaigua More

by TANGALEANKIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
October 29, 2024

I’m supposed to have free oil changes, was not told it had changed beforehand More

by vupdike3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

John was AWESOME AND SO WAS TECH they were on top of things and told me everything and what they were doing More

by AHARTER5960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Everyone was kind and considerate on a job well done. Wait time was minimal and I was in and out in no time when I picked up my vehicle. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Excuses, excuses, excuses. They do not return calls left on the answering machine and blamed Vision's new phone system for why they didn't call us More

by dstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan