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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
407 Reviews

407 Reviews of Vision Nissan Canandaigua - Service Center

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February 11, 2025

I was very happy with their quick service and pleasant employees. They were very helpful and a joy to work with. More

by KARENKEE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

The service was very quick and well done! As if nothing happened to my car More

by Alexis P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2025

Honored the advertisement without having to struggle with them. Got the truck I wanted without issues. More

by sgtclean0311
Recommend Dealer
Yes
Employees Worked With
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2025

Great customer service, excellent sales experience and state of the art service department and trained mechanics More

by Nickp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
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February 05, 2025

Used the express service for a oil change and tire rotation. In and out within a hour. More

by kenfudalik
Recommend Dealer
Yes
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January 26, 2025

Vision Nissan has a full staff of knowledgable individual’s. If, you’re looking for service or a new car, look no further. More

by Beyea91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Whitney
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Jan 28, 2025 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 24, 2025

I had a bad experience with the service department mainly the service coordinator Jon. I have spoken to Al and he knows my concern but I would not recommend anyone use your shop for anything other than simpl More

by matt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Jan 28, 2025 -

Vision Nissan Canandaigua responded

Matt. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 19, 2025

This is my 2nd time visiting your service center and it was fantastic Everyone was courteous and professional My vehicle was in and out very quickly More

by eric.utter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Vision Nissan Canandaigua responded

Great to have you back with us again!

January 17, 2025

I’ve taken it in a couple times the last few months for different things. They’re always professional, polite and courteous. This past time I thought I may have had an issue, but they quickly confirmed the More

by Bret.woz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 15, 2025

Quick service and very friendly! Needed my key replaced and they did it within an hour More

by carissa.conners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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