Vision Nissan Canandaigua - Service Center

I have always had excellent experiences with the service center. This past visit was exceptionally bad. The service technician presented me with incorrect information and pictures from a vehicle that did no center. This past visit was exceptionally bad. The service technician presented me with incorrect information and pictures from a vehicle that did not belong to me and made assumptions that I was another customer telling me that I needed procedures done to my car That were costly and not mine. Thankfully, I questioned his explanation about everything until eventually he realized he was an error and informed me that I did not need those expensive procedures. Needless to say, I was a bit frazzled by the entire experience and left while getting the proper work done a bit upset by being presented and almost forced to do this additional repair work. He was a little rude when he told me that I should said something when he called me by the wrong name. His mumbling sounded like my name as I was the only customer there. I never got an apology and felt like he was blaming me. More

Thank you guys for the great Saturday service to my Nissan Rouge. Oil change, tire rotation, and New York State inspection. Nissan Rouge. Oil change, tire rotation, and New York State inspection. More

Hayden and Jonathan helped me out so much. I will be returning for future services and other business. I will be returning for future services and other business. More

Always very friendly service technicians. comfortable waiting area. Service requests handled efficiently and accurately. Recommend. comfortable waiting area. Service requests handled efficiently and accurately. Recommend. More

Fantastic customer service. Very pleased with the quality of the service and the knowledge of the employees Very pleased with the quality of the service and the knowledge of the employees More

I was able to get in quickly for my inspection. I was very appreciative, and I was in and out quickly. I was very appreciative, and I was in and out quickly. More

I had work done on my 2017 Nissan Rogue. I was very satisfied with the customer service and great communication. I was very satisfied with the customer service and great communication. More

Arrived on time and vehicle was taken right in. Under warranty and problem was fixed. Friendly service and nice waiting area! Under warranty and problem was fixed. Friendly service and nice waiting area! More

They do a great job. Fast and thorough and provided inspection video with details underneath the car. I am very happy with their service. Fast and thorough and provided inspection video with details underneath the car. I am very happy with their service. More