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Vision Nissan Canandaigua - Service Center

Canandaigua, NY

4.7
387 Reviews

387 Reviews of Vision Nissan Canandaigua - Service Center

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June 12, 2024

Went for an oil change but did not receive the tire rotation thar comes with it. A little disappointed since they said they would. Maybe there was a reason why but idk. More

by teannamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Vision Nissan Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 12, 2024

The Service Department is very high quality as far as people are concerned. Mark has always taken care of my vehicle needs quickly and professionally. He does it with a smile and a hand shake. I know tha More

by rmpost00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

Wonderful ! They solved my problem 100% and it was a great experience. Thank you Vision. More

by TIMGRIFFIN101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Vision Nissan Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 10, 2024

The service center departmwnr went above and beyond for me at my oil change appointment and my service for serpentine belt. They are very attentive and helpful. More

by CALSNOW3225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Yeskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Wonderful service and responsive people. No problems I’m done with this. No limit on words!!! More

by PWILSON249306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very nice and pleasant to do deal with. The dealership is very friendly and helpful More

by FRIEDAHAMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Poquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Mark and staff helped us address our brake problem, right in step with asssuring and then confirming our car passed inspection! More

by DSMITHBRIGHTLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Thank you so much Mark and Hayden for my oil change and tire rotation. I am glad I was able to get in and I appreciate being told that at some point I will need breaks but it gives me time to save for them More

by KFLILSMALLGIRL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Jenkinns
June 08, 2024

Mark was very helpful in explaining the issue with my car as well as providing helpful input as to what he recommended to fix it. More

by SCOTTOMCMORRIS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The service was fast and efficient with excellent customer communication. The staff was helpful and knowledgeable. More

by TFINLAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fiano and Justin Whitney.
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