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Vision Nissan Canandaigua

Canandaigua, NY

4.7
663 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 663 reviews

April 17, 2023

Worst car buying experience of my life. I paid cash for my new Frontier, and once the check cleared they wouldn't even answer my phone calls. They said they were too busy to get my persona More

by yjeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richie Sheils, Mark Ellis, Cody Castle
July 23, 2022

Read Facebook how they treat the employees. Not good they should be ashamed how the owner treated some of them More

by patticor1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NOAH
July 08, 2022

After visiting the Vision Nissan Greece location, I was assured I would have a much better experience in Canandaigua. I arrived today 7/8/2022 and drove the vehicle I was looking for. I was told 3 times th More

by Thomas Roe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Sheils
Jul 13, 2022 -

Vision Nissan Canandaigua responded

Thomas, I am sorry to hear about you experience the used car market can change day to day unfortunately right now. I would be happy to revisit your deal and try to put one together for you. I think you can appreciate that being you work at a bank and the banks raise the rates daily. This is out of my control and causes values to change. Thanks, RIchie Sheils General Manger

April 20, 2022

Liars. They sell crap. Buyer beware definitely applies here.lesson learned the hard way. Don’t buy from any Vision More

by RippedOff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tad Eskild
Apr 20, 2022 -

Vision Nissan Canandaigua responded

I don't understand the review and not sure who you are but I would love your feedback and to understand what happened so we can get better. Please call me at 585-393-0042 when you can. Thanks, Richie Sheils General Manager

October 15, 2021

I received a letter In the mail that I was prequalified to trade my current vehicle In. I called them. Spoke to one of the salesman. I explained my entire situation to them. Yes I still owe money. This is More

by inluvwu2007
Recommend Dealer
No
Employees Worked With
John Woods
November 13, 2018

AMAZING EXPERIENCE The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now More

by Relax2906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Iannucci
August 26, 2018

perfect from start to finish I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend More

by 07251963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massimo, Richie Sheils, Antonio Iannucci
August 19, 2018

My first car He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service More

by Hz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Iannucci
August 14, 2018

Great Experience Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends a More

by Sj18vist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Iannucci
August 10, 2018

Awesome Customer Service Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the More

by Evy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sheils, Jeremy Lane
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