Vision Nissan Canandaigua
Canandaigua, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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After visiting the Vision Nissan Greece location, I was assured I would have a much better experience in Canandaigua. I arrived today 7/8/2022 and drove the vehicle I was looking for. I was told 3 times th assured I would have a much better experience in Canandaigua. I arrived today 7/8/2022 and drove the vehicle I was looking for. I was told 3 times that the vehicle I was buying was going to be sold at MSRP. I drive the vehicle and love it. After my trade was looked at I was presented with a number much, much lower than I had received from many other dealerships. 4K lower to be exact. I explained what I was offered elsewhere and I was blatantly told that because they are selling it to me for MSRP, that they have to make money somewhere and that’s why my trade value was so much lower. REALLY? what a complete waste. So, they are back filling their ‘loss’ of a ‘market adjustment’ (I call it price gouging) by making up the difference with a low trade offer. Horrible customer service. I was more than willing to talk things through and try to come to some middle ground, but I was ultimately told that ‘they need to make money too’. I’m sorry, you’re making money off the vehicle I’m purchasing and the vehicle I’m trading in…that’s making money. You know who is losing money? Me, the customer. The same customer who was told that this dealership prefers to build relationships with customers, rather than ruin them over a ‘market adjustment’. Lies. All lies. I do NOT recommend this dealership to anyone. More
I received a letter In the mail that I was prequalified to trade my current vehicle In. I called them. Spoke to one of the salesman. I explained my entire situation to them. Yes I still owe money. This is to trade my current vehicle In. I called them. Spoke to one of the salesman. I explained my entire situation to them. Yes I still owe money. This is how much I owe. I explained the condition of my current vehicle. The whole situation. He says no problem come on in and we will see what we can do. I went there to get an appraisal on my car. I’ve looked up the blue book amount. With all the things. It’s blue booked for 8,000. I have an airbag light on on my dash. Also added that. The dealership looks at my car for an entire 39 seconds. Came back in and basically said my car was worth nothing. It’s a 2016 with 116 thousand miles on it. Very minimal body damage.. I park next to college students every day. So dings and a few scratches. The gentleman says you have all of these dashboard lights on. I have an airbag light on. He then says you need all new tires. My tires are well within inspection code. And says you also need breaks and rotors all the way around. I just got that done 4 months ago. So he tells me he can’t take a trade In I said okay no problem. Then he proceeded to tell me that I should surrender my current vehicle back to the lender because I’m inbetween a rock and a hard place. My car drives and functions fine. There are no actual issues with it to make it non functioning. I’ve maintained it the way it’s supposed to be maintained. He then also tells me if I surrender my current loan. He will get me a loan zero down and have me on my way. Also told me that this will not effect my credit. Where is that okay? I’m not mad because I didn’t get a loan. I really don’t NEED another vehicle. I really only called to see what my options were because they sent me a prequalified offer. But. I hope your normal practice isn’t to tell people to surrender their loans because it won’t effect them at all and they can start out fresh. That’s the most ridiculous thing I’ve ever been told in my life. I fully believe he seen a single female walk in the door and thought I was ignorant. More
AMAZING EXPERIENCE The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now The easiest process when getting my new lease. Everyone at the dealership was friendly and so easy going! I’ve been with Vision for around 5 years now and I wouldn’t have it any other way! More
perfect from start to finish I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend More
My first car He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service He was very helpful. He takes time but also makes sure everything is perfect for you and that the car is the best for you. He has put in great service and has been very polite . I would definitely recommend going here for a car!! More
Great Experience Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends a Antonio and the rest of the Vision team were extremely welcoming and did not rush me into any decisions. I would recommend them to all of my friends and family and will definitely be back for years to come. More
Awesome Customer Service Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the Our service purchasing our new/used car was very professional, honest and courteous. We will be referring others looking for new vehicle needs to the Canandaigua Vision Nissan. Thanks so much More
Quick n Easy Jeremy was friendly and helpful. Not only was I able to test drive the vehicle but the dealership allowed me to take the car to my local mechanic and Jeremy was friendly and helpful. Not only was I able to test drive the vehicle but the dealership allowed me to take the car to my local mechanic and have them look at it before I made a final purchase. More
Vision Nissan Purchase Review Sales agent was helpful in answering all questions and explaining products. Manager was not at all clear in communicating price and his demeanor did n Sales agent was helpful in answering all questions and explaining products. Manager was not at all clear in communicating price and his demeanor did not suggest trustworthiness during the negotiation process. Recommend sales agent and dealership, but do not agree to anything without having the numbers very clearly communicated- they do a lot of fidging around. More