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Vision Nissan Canandaigua

Canandaigua, NY

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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2409 Rochester Rd

Canandaigua, NY

14424

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Showing 482 reviews

February 15, 2024

I leased the car from Vision Kia who has you do the undercoating. My salesman handled all the details and appointments with you. More

by terrypogoda
Recommend Dealer
Yes
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Feb 15, 2024 -

Vision Nissan Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

The recall was fixed in under the time they said it would take. The recall was fixed in under the time they said it would take and the update was completed. More

by samanthaw2005
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 14, 2024 -

Vision Nissan Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Got me right in and out Mark was friendly The appointment was faster than expected More

by Tinalucas29
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

One recall / update applied and an oil change. All went well except I discovered on the way home that my hood was not fully latched. More

by Rdpage99
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Work was completed in a timely manner. Excellent service department and would recommend to any Nissan owner. More

by BNIVER
Recommend Dealer
Yes
Employees Worked With
Someone in service
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Excellent service and knowledgeable staff Staff members are helpful and I will keep doing their for my auto needs. More

by Nickp
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2024

Very pleasant Car was got to right away and then I was on my way. Thank you for the great service More

by jkline
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Quick service My husband was able to wait only a short time for work to be done. More

by LINDA.CARNEVALE
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jenkins
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

Easy to deal with and work completed in a timely manner Keep up the good work More

by OHJO192
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Nissan Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 11, 2024

Went to get an oil change on my wife’s 2023 pathfinder . Now the engine knocks . Come to find out after having it towed they put a crack oil filter on it and I drove for 5 days with the oil spraying out . T More

by Dewey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Yeskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Newell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Meek
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Jan 12, 2024 -

Vision Nissan Canandaigua responded

Dewey. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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