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Vision Nissan Canandaigua
Canandaigua, NY
482 Reviews
Vision Automotive Group in Rochester, NY is proud to be an automotive leader in our area. Since opening our doors, Vision Automotive Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 482 reviews
October 15, 2024
The service manager Mark Jenkins was excellent! He was helpful, positive and thorough in his role. A pleasant experience. He was helpful, positive and thorough in his role. A pleasant experience. More
by hemlockschool
Verified CustomerEmployees Worked With
October 14, 2024
Mark and Jonathan at Vision Nissan were very professional and easy to deal with. They cared about keeping my car safe and running great. and easy to deal with. They cared about keeping my car safe and running great. More
by TRICIA5055
October 13, 2024
The oil change was quicker than had been estimated by the service rep. Service Rep was very nice, but overwhelmed by handling multiple customers at once. (2 in person and one on the phone). Possibly there service rep. Service Rep was very nice, but overwhelmed by handling multiple customers at once. (2 in person and one on the phone). Possibly there should be more than one service rep on a busy day. More
by seseeley51
Employees Worked With
October 11, 2024
They are so friendly and took care of my tire problem and finished in less time than they told me. John was great too...efficient, friendly. Great job guys!! finished in less time than they told me. John was great too...efficient, friendly. Great job guys!! More
by dmzimme08
October 11, 2024
The service center staff was friendly. I had an issue when I went to check out. The general manager was able to resolve it but I had to wait there an extra hour after my car was finished w I had an issue when I went to check out. The general manager was able to resolve it but I had to wait there an extra hour after my car was finished when the issue was on their end. I was not offered anything towards even my next oil change. Then I got a phone call after from a sales guy trying to buy my car back, when I told him that I just spent 3 hours and $800 there on my car, he asked if I could come tomorrow or Monday to talk numbers. He was being pushy. More
by chunkie2004
Employees Worked With
Jonathan, Eric(not sure on spelling GM)
October 10, 2024
Excellent customer service. My truck is always taken care of! And you exceeded my expectations. My truck is always taken care of! And you exceeded my expectations. More
by kstorm73
October 10, 2024
The service was very helpful and accommodating. They have helped me in keep my car in running order. Everyone was very helpful and friendly to me. They have helped me in keep my car in running order. Everyone was very helpful and friendly to me. More
by Sue
Employees Worked With
Other Employees :
The young lady who took my payment and completed the paperwork. Very nice and helpful.
October 10, 2024
They are easy to make appointments with and very friendly. The staff answered all my questions In a professional way and with patience. Clean and warm waiting area . friendly. The staff answered all my questions In a professional way and with patience. Clean and warm waiting area . More
by Mysk3
October 09, 2024
The manager of the Service department very helpful and made sure everything was looked over and all questions were answered with over looking me made sure everything was looked over and all questions were answered with over looking me More
by asmallwood25
Employees Worked With
October 08, 2024
The service department was excellent. Very detailed in the work and the cost. Good communication. Very detailed in the work and the cost. Good communication. More
by PPCLARK3
Employees Worked With
