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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
170 Reviews

170 Reviews of Vision Kia Of Canandaigua  - Service Center

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July 20, 2024

I waited for 2 hours to get a tire rotation and oil change and that was with an appointment More

by ROBINCUPPERNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
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July 19, 2024

Welcoming and friendly, cohesive staff. One knows the dealership wants to make money and the buyer wants to save money…. Felt like we hit a good balance More

by joan.aqua
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Jensen, sales
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June 30, 2024

had my car for over 2 hours and didn't even fix it! ! they suck More

by debsunny14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
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Jul 02, 2024 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 16, 2024

My car was done faster than expected. Staff was friendly and courteous, even walked me to my car. More

by jennwilliams1359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 19, 2024 -

Vision Kia of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Easy to make appointment. Courteous & professional service. Oil changed & tires rotated worhin an hour as promised. More

by Rosita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 12, 2024

First time customer at this location. Was very impressed by their professionalism and how quick they finished. More

by RICH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley from Service
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Jun 12, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 09, 2024

No one ever answers the phone or returns messages. This past week I had to drive there just to get a response from anyone. More

by Hlaw2610
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Jun 11, 2024 -

Vision Kia of Canandaigua responded

"Hlaw2610" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2024

Timely, professional, respectful, trustful, and helpful. They genuinely care about your service needs and make a person feel like family. More

by ltkennyg0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Moore, and Nick... both in service
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June 08, 2024

Vision Kia Service Department is very thorough, and appointments are very easy to schedule online. They get 5 stars. BUT I do not appreciate multiple calls from the Sales Department after I leave the More

by CZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
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June 08, 2024

Service was quick and courteous. I am always out quickly and appointments are easy to schedule. More

by ratboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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