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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
162 Reviews

162 Reviews of Vision Kia Of Canandaigua  - Service Center

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August 04, 2024

Service was good and done on a timely basis and the only drawback was the very cold waiting area. More

by nuttree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
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Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 04, 2024

Service was good but still dont understand why the grease in my rack and pinion failed at 117k miles. Isnt that sealed because it is supposed to last lifetime of car? If 117k is lifetime of car you guys bett More

by CROUSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

August 03, 2024

I appreciate having a local dealer being as professional and and customer concerned as I was treated this dealership More

by jaystone47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2024

Quick service! They completed a recall that I had forgotten about and left my car cleaner than when I brought it in! More

by RandyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2024

The Service Department Managers and staff are an asset to Vision Kia. Look forward to any future visits. More

by MARYMACDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 07, 2024 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2024

Nick is one of the sweetest most helpful advisors. He is a hardworker and honest. More

by LYZWAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2024

Nick in service is very rude & full of himself. Ashley was very nice and helpful More

by HALBRECHT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick very rude
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July 28, 2024

The service center is always helpful in every way. I am been going to Canandaigua Kia for years now and they take great care of both my Kia....and me. Can't rate them highly enough! More

by DAVHOOP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I show up at Kia when they tell me I need a tire rotation, inspection etc. so I know few names.- but each and every one treats me gladly and promptly.
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July 27, 2024

Vision Kia has a great staff in all departments! Very happy with the service on my Kia. More

by SHALANWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 27, 2024

They had coffee and snacks chairs outside everyone was nice service was helpful vacuumed my car More

by RRICHARD479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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