Vision Kia Of Canandaigua  - Service Center

Tried to upsell me on products. Wanted an oil and filter change and tire rotation It seemed to me that was not their priority. Wished to have loose molding around window (clip) and Wanted an oil and filter change and tire rotation It seemed to me that was not their priority. Wished to have loose molding around window (clip) and told needed to order a whole new set. Told it was under warranty don't know if labor would be added. Need to see if your charges are in line with procedures. Checked youtube in changing filters that were recommended. On par with changing a light bulb. Retail cost ( which I am sure you are not charged) around $25. Being in business at one time myself I do not begrudge people making a living but don't be overly greedy when info is so available. More

I've been with Vision Kia for about 11 years. I appreciate the courtesy and ease of getting appointments. Thank you I appreciate the courtesy and ease of getting appointments. Thank you More

had a very good experience, would go there again, don't like being require to give a lot of words. like being require to give a lot of words. More

Tried calling several times to c set up an appointment and had to leave a message each time with no response back. Had to go to the service department to tell them my problem. Everything was solved at tha and had to leave a message each time with no response back. Had to go to the service department to tell them my problem. Everything was solved at that time. More

I was disappointed; just wasn't the exceptional experience I've had in the past. experience I've had in the past. More

They have always taken care of my car. I wish you still had the free oil changes. I wish you still had the free oil changes. More

Was a very easy process once we had the approval that had the car in and new engine into the vehicle. However on a another note the phone system sucks hard to get anybody on the line would like too see somet the car in and new engine into the vehicle. However on a another note the phone system sucks hard to get anybody on the line would like too see something done about that so in the future it would be better for the customers More

Service Department is very defensive. Their phone system either does not work, or they ignored my 5 voicemails. They did perform the work on my vehicle, but never called me, I always ha Their phone system either does not work, or they ignored my 5 voicemails. They did perform the work on my vehicle, but never called me, I always had to contact them. Their computerized notification/appointment management system always told me that I was missing appointments, although they were always in possession of my vehicle. Very different than any other repair shop I have ever dealt with. I am used to friendly service and prompt response times. More

Even though I had a later appointment and I dropped off my car in the morning, they got my car in and done within a hour. my car in the morning, they got my car in and done within a hour. More

Great experience, kindly, service, knowledgeable people very happy with the whole experience will buy from there again very happy with the whole experience will buy from there again More