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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.3
175 Reviews

175 Reviews of Vision Kia Of Canandaigua  - Service Center

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November 04, 2024

The service was quick and employees were very nice. I appreciated all the help that was provided. More

by LEELOX19X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Smith
Report | Print
November 02, 2024

Kelly did a great job trying to help me out. I do wish they had told me I didn't need the auxiliary battery before they ran the diagnostics. But overall they are always great! More

by lindajd60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
October 31, 2024

Came in for one recall, service department found 3 additional recalls and managed to complete all 4 during my visit. Staff took the time to explain everything to me and has everything completed in a More

by E8SAILOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All members of the service desk
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October 31, 2024

the service was quick, done right, just what i expected from this 4 star dealer. More

by BDCARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
servise
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October 30, 2024

The only problem was the 3 and 1/2 hour wait - to be told that a part would be ordered, and we would need to come back. More

by snyder2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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October 30, 2024

Prompt, courteous , professional and friendly service You shouldn’t ask me to write a minimum of 15 words. I gave an excellent review in just 6 words. More

by dcraig1779
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Reiss, Kelly
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October 25, 2024

Service done in time stated. Friendly staff and informative. Only drawback was no coffee in pot. More

by emadiajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 24, 2024

Polite and courteous. I was just given a piece of paper. He held the door open More

by Peggy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know any names
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Oct 24, 2024 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 24, 2024

Very helpful and honest with issues with vehicle. Will recommend their service and dealership in the future. More

by ANITAGAIL808
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Bailey
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Oct 24, 2024 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2024

Great service and information upon arrival. Time quoted to do the service was actually shorter than anticipated. This is the 3rd Kia we have purchased from Vision Kia Canandaigua. We have no More

by SKITTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Report | Print
Oct 23, 2024 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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