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Vision Kia Of Canandaigua  - Service Center

Canandaigua, NY

4.4
189 Reviews

189 Reviews of Vision Kia Of Canandaigua  - Service Center

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April 18, 2025

My appointment was for 9 AM, when I got to the dealership, I realized that I did not have my work computer, which was devastating and would’ve been a huge interruption to my day. The dealership al More

by owensl85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who I worked with at the front end, but she was very pleasant and accommodating
Apr 18, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2025

Kelly was amazing! Kept me informed on my vehicle. Vehicle was done sooner than expected. Will definitely go back for any other service needs. More

by PATRICKMAC_1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Apr 17, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2025

Excellent and quick service. Staff were knowledgeable and professional. I recommend using this dealership for your service needs. More

by HALEY.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 16, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2025

The gentleman at the service counter was very helpful. He answered some questions that I had about things on my car that I had not been able to figure out. He was very patient and knowledgeable. More

by dmcgregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 16, 2025 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 28, 2025

Friendly service. Always keeps you informed as to how the service is going. They always let you know what needs to be done before it is taken care of.. all pluses. But More

by deblshir1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department employees are awesome!
Apr 01, 2025 -

Vision Kia of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 27, 2025

Always have a good experience with Vision Kia very friendly customer service and very nice atmosphere More

by tammypym08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2025 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 25, 2025

Very friendly done in a decent amount of time no vacuuming done as bill says complimentary vacuuming More

by CHERYLDERIDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2025

Staff was very helpful. Tried to help solve my issue. I will most likely use their help again More

by lbriscoe813
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 25, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 19, 2025

The service was prompt and the staff were polite and friendly. Also, the waiting room and rest room were neat and clean. More

by renitairene20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 19, 2025 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 19, 2025

Outstanding. Kelly Bailey was extremely helpful, very personable, took care of me in a timely manner. More

by NABES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Repair Dept - Kelly Bailey
Mar 20, 2025 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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